logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
9.0.4 bug setting specific groups in volume discounts
Options
Go to last post Go to first unread
Previous Topic Next Topic
Joe Payne2  
#1 Posted : Thursday, April 29, 2021 1:22:19 PM(UTC)
Joe Payne2

Rank: Advanced Member

Groups: HelpDesk, Developers
Joined: 11/9/2018(UTC)
Posts: 564

Thanks: 122 times
Was thanked: 26 time(s) in 25 post(s)
Edit a volume discount
Change the User Groups from All Groups to Selected Groups
Click on the Groups selector box

The UI is listing every group names multiple times

And the _default group is not listed

Capture2.JPG (28kb) downloaded 0 time(s).
Back to top

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
shaharyartiwana25816656  
#2 Posted : Saturday, May 1, 2021 7:45:27 AM(UTC)
shaharyar

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 704

Thanks: 5 times
Was thanked: 113 time(s) in 112 post(s)
For me, this is not happening on a 9.0.4 install. Can you confirm that there are no duplicate entries in your database?

Or are there any specific steps that I can follow to reproduce this on my end? Thanks!
Back to top
Joe Payne2  
#3 Posted : Monday, May 3, 2021 5:16:26 AM(UTC)
Joe Payne2

Rank: Advanced Member

Groups: HelpDesk, Developers
Joined: 11/9/2018(UTC)
Posts: 564

Thanks: 122 times
Was thanked: 26 time(s) in 25 post(s)
I see the problem. Somehow all of the primary security groups have been duplicated multiple times in ac_Groups, each one with a different StoreId. Now it makes sense why Admin->Admin Groups only shows one of each group. The grid results are correctly filtered for the current StoreId.

But that group selector on Volume Discounts must not be filtering by StoreId which is why the duplicates are rendering. I think that's the real bug in this case.

This was an AC7 site upgraded to Able v903. Then a week ago we updated to v904. We kept the old ac7 database, so I checked there. The groups are duplicated in AC7 too. No idea how that could have happened, but this site has been around for a long time.

I'll do some checking to see if anything else has something with StoreId > 1.

A question: If a license key works for multiple domain names, would that create multiple StoreId values in the data? In 13 years of working on Able, I've never seen this specific issue before.

Capture3.JPG (90kb) downloaded 2 time(s).
Back to top
shaharyartiwana25816656  
#4 Posted : Monday, May 3, 2021 6:03:34 AM(UTC)
shaharyar

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 704

Thanks: 5 times
Was thanked: 113 time(s) in 112 post(s)
Quote:
A question: If a license key works for multiple domain names, would that create multiple StoreId values in the data? In 13 years of working on Able, I've never seen this specific issue before



A license for multiple domains does not create multiple StoreId values in the data
Back to top
thanks 1 user thanked shaharyar for this useful post.
Joe Payne2 on 5/3/2021(UTC)
judy at Web2Market  
#5 Posted : Tuesday, May 4, 2021 6:10:33 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 303

Thanks: 21 times
Was thanked: 5 time(s) in 5 post(s)
I don't remember for AC7, but for AC5, you could have multiple stores in the same database. So maybe that site started out as an AC5 site.
Back to top
Joe Payne2  
#6 Posted : Friday, May 7, 2021 1:34:00 PM(UTC)
Joe Payne2

Rank: Advanced Member

Groups: HelpDesk, Developers
Joined: 11/9/2018(UTC)
Posts: 564

Thanks: 122 times
Was thanked: 26 time(s) in 25 post(s)
Followup:

The client had 5 additional store instances in ac_Stores. They have no idea how that happened. To clean it up, I did a delete in ac_Stores on StoreId > 1. Initially this kept throwing foreign key constraint violations. But that tells you the table where you've got to clean up separately. So just clean those up with the same StoreId > 1 delete command eventually you'll get where ac_Stores will clean up as well.

So far no issues noted.
Back to top
Users browsing this topic
Guest (6)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.244 seconds.