logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
Trying to upgrade from Gold R8 to most recent AC V9
Options
Go to last post Go to first unread
Previous Topic Next Topic
dennis3396677  
#1 Posted : Thursday, April 8, 2021 9:58:48 PM(UTC)
dennis3396677

Rank: Member

Groups: Authorized User, Developers
Joined: 4/7/2021(UTC)
Posts: 18
I'm receiving the following error when I am trying to upgrade from Gold R8 to most recent Able Commerce v9

Any ideas?

undefined:retail.error.500
undefined:retail.error.server_error
undefined:retail.error.we_are_sorry_but_the_page_you_are_trying_to_access_has_experienced_an_error

undefined:retail.error.please_contact info@drumcityguitarland.com undefined:retail.error.to_report_this_problem

undefined:retail.error.go_back_to_home_page

All I have done is copy the V9 install files to a home directory in IIS, point to the Gold R8 DB and boom. Get that error. Day 2 going on 3 days now.

Please help!
Back to top

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
shaharyartiwana25816656  
#2 Posted : Friday, April 9, 2021 4:36:54 AM(UTC)
shaharyar

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 704

Thanks: 5 times
Was thanked: 113 time(s) in 112 post(s)
Hi,

I am assuming that you followed the steps given on this link for the upgrade process from Gold R8 to Ablecommerce 9.0.4.
http://help.ablecommerce...de_to_AbleCommerce_9.htm

Can you please share the error details by turning off the custom errors.

Please open /web.config file and search for

Code:
<customErrors mode="On"


and replace with

Code:
<customErrors mode="Off"
Back to top
dennis3396677  
#3 Posted : Friday, April 9, 2021 10:13:32 AM(UTC)
dennis3396677

Rank: Member

Groups: Authorized User, Developers
Joined: 4/7/2021(UTC)
Posts: 18
Thank you for your reply!

Yes, I did follow all of those steps to the best of my knowledge.

Ok, after turning off customErrors, here is the error message that is displaying:

Server Error in '/' Application.
Invalid column name 'CatalogUrlId'.

Thank you for your help!

Version Info of AC store I am trying to upgrade:
AbleCommerce for ASP.NET
VERSION: 7.0.88.7345
Release Label: GoldR8
DATABASE: NHibernate.Dialect.MsSql2005Dialect
.NET CLR v4.0.30319.42000
ASP.NET TRUST: Unrestricted

Edited by user Friday, April 9, 2021 10:33:33 AM(UTC)  | Reason: Not specified
Back to top
mazhar  
#4 Posted : Saturday, April 10, 2021 3:53:13 PM(UTC)
mazhar

Rank: Administration

Groups: Admin, Administrators, HelpDesk, System, Authorized User, Developers, Registered
Joined: 10/5/2018(UTC)
Posts: 175

Thanks: 8 times
Was thanked: 17 time(s) in 15 post(s)
It seems that the database doesn't have expected column. Can you please confirm that you went through entire process of upgrading from ac7? If yes then was there any errors reported during upgrade?

Edited by user Saturday, April 10, 2021 3:55:34 PM(UTC)  | Reason: Not specified
Back to top
dennis3396677  
#5 Posted : Saturday, April 10, 2021 5:38:35 PM(UTC)
dennis3396677

Rank: Member

Groups: Authorized User, Developers
Joined: 4/7/2021(UTC)
Posts: 18
Apparently I am missing a step. How exactly do I go about upgrading the Gold R8 database?
Back to top
dennis3396677  
#6 Posted : Saturday, April 10, 2021 5:53:33 PM(UTC)
dennis3396677

Rank: Member

Groups: Authorized User, Developers
Joined: 4/7/2021(UTC)
Posts: 18
Where exactly are the instructions to upgrade the database from Gold to V9?
Back to top
dennis3396677  
#7 Posted : Saturday, April 10, 2021 6:16:38 PM(UTC)
dennis3396677

Rank: Member

Groups: Authorized User, Developers
Joined: 4/7/2021(UTC)
Posts: 18
I figured it out! No need for any further action. The problem I was having is that I was manually entering information to point to the database in the database.config file instead of leaving it blank. Everything is good now! I've got the database upgraded and am now commencing on the re-skinning! Thanks so much!
Back to top
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.198 seconds.