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speedythinker1832579  
#1 Posted : Sunday, August 9, 2020 12:50:01 PM(UTC)
speedythinker1832579

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 5/20/2019(UTC)
Posts: 48

Thanks: 1 times
A product review form seems not working properly after upgrade.
When a customer click on the 'Review' link from a email request, it shows "404" Pages not found
Easy way to fix it?


Review request email :
==============================================================================================
Hello,
If you have a few minutes, we'd like to invite you to review the products you ordered. Just click on the link below to login then write a review and share your opinion with other shoppers.

Product name is showing here - URL link <Review this product>

Thanks in advance for taking the time to review the products you purchased.
We look forward to seeing you again!
======================================================================================================


The embedded url link:
==========================================================================================================
#foreach($product in $products)
<li><strong>$product.Name</strong> - <a href="${store.StoreUrl}Member/MyOrders">Review this product</a></li>
#end

======================================================================================================






Result:
=====================================================================================================

404


PAGE NOT FOUND

We cannot find the page you are looking for. We apologize for the inconvenience.

Go Back To Home Page

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Naveed Ashraf  
#2 Posted : Sunday, August 9, 2020 10:48:02 PM(UTC)
Naveed Ashraf

Rank: Advanced Member

Groups: Admin, Administrators, Developers, Registered, HelpDesk, Authorized User
Joined: 7/31/2019(UTC)
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Was thanked: 4 time(s) in 4 post(s)
Please edit the " Products Review Reminder" Email Template from admin, and look into the HTML for following code line:

Code:
<li><strong>$product.Name</strong> - <a href="${store.StoreUrl}Product?ProductId=${product.ProductId}#reviewsPane">Review this product</a></li>



Please change that line to:

Code:
<li><strong>$product.Name</strong> - <a href="${store.StoreUrl}Product/Index/${product.ProductId}#reviewsPane">Review this product</a></li>
Thanks for your support!
Naveed Ashraf
Ablecommerce.com
Developer Assistance Available
speedythinker1832579  
#3 Posted : Monday, August 10, 2020 12:07:52 AM(UTC)
speedythinker1832579

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Groups: Authorized User, Developers
Joined: 5/20/2019(UTC)
Posts: 48

Thanks: 1 times
Thx for the new code.

Anyway I can resend the email with new code to the customers for products review? Want to know if it is working or not
Naveed Ashraf  
#4 Posted : Monday, August 10, 2020 12:45:39 AM(UTC)
Naveed Ashraf

Rank: Advanced Member

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Its an automatic email, you can not manually resend the failed emails.

The review reminder service sends the emails. You need to either send the emails by some code (as product data need to be populated when sending such emails).

The Review Reminders Service adds a record in "ac_ReviewReminders" database table after processing the products and orders for review reminder notifications. If you somehow delete the respective records for failed emails, the review reminder service will resend the emails.

Edited by user Monday, August 10, 2020 12:53:20 AM(UTC)  | Reason: Not specified

Thanks for your support!
Naveed Ashraf
Ablecommerce.com
Developer Assistance Available
speedythinker1832579  
#5 Posted : Monday, August 10, 2020 12:55:28 AM(UTC)
speedythinker1832579

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 5/20/2019(UTC)
Posts: 48

Thanks: 1 times
Sometimes it is a good idea to resend a review request.
Please add a 'Resend' button for the future update if not too much trouble :)

Thx!
Naveed Ashraf  
#6 Posted : Monday, August 10, 2020 2:31:11 AM(UTC)
Naveed Ashraf

Rank: Advanced Member

Groups: Admin, Administrators, Developers, Registered, HelpDesk, Authorized User
Joined: 7/31/2019(UTC)
Posts: 62

Was thanked: 4 time(s) in 4 post(s)
Thanks for your valuable feedback.

If you please post this in feature request forums so that we can consider it for future updates.

https://www.ablecommerce...merce-9-Feature-Requests
Thanks for your support!
Naveed Ashraf
Ablecommerce.com
Developer Assistance Available
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