logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
Very high pricing for UPS Worldwide Expidited from US - Prices twice as high as they should be
Options
Go to last post Go to first unread
Previous Topic Next Topic
david9688526  
#1 Posted : Friday, August 11, 2023 3:10:56 PM(UTC)
david9688526

Rank: Newbie

Groups: Developers
Joined: 4/17/2020(UTC)
Posts: 1

Thanks: 1 times
An order for shipping a small item from St. Louis to an address in the US Virgin Islands came back with a cost of $267 through UPS Worldwide Expidited.
When the client looked up the pricing on Starship, the price, everything else equivalent, was $130.

An order today from the Netherlands, again for small items, came back with a shipping price of $365.

Shipping prices in the US seem to be fine but any international orders, the shipping prices is extremely high.

Any ideas what might be causing this?

Thanks,
David
Back to top

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
Joe Payne2  
#2 Posted : Saturday, August 12, 2023 10:35:07 AM(UTC)
Joe Payne2

Rank: Advanced Member

Groups: HelpDesk, Developers
Joined: 11/9/2018(UTC)
Posts: 564

Thanks: 122 times
Was thanked: 26 time(s) in 25 post(s)
The first step is feeding the same origin/destination/weight details into UPS's website. Do the rates come out close to yours? If so, that's just what UPS is charging for international expedited (air) shipping.

If you do a lot of UPS shipping, you can always contact your UPS account rep and get set up for 'negotiated rates'. Negotiated rates are much cheaper than retail UPS rates. Once your UPS account is configured for negotiated rates you'll need to adjust the UPS gateway settings for negotiated rates as well.

At that point, your website rates for a given origin/destination should be much cheaper than what UPS shows when calculated on the UPS website. The UPS website always gives back retail rates.

Often times USPS can be cheaper for international, but it'll also be slower.
Back to top
thanks 1 user thanked Joe Payne2 for this useful post.
david9688526 on 8/14/2023(UTC)
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.163 seconds.