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iridude29207020		#1 Posted : Thursday, July 20, 2023 7:34:53 PM(UTC)
Rank: Newbie Groups: Registered Joined: 7/20/2023(UTC) Posts: 3		I am new and installed iis and asp.net for windows 10. I copied the website directory to my root of my site's drive. However, when I put connect my site to browser I am getting 500 error. Have no idea why or where to look.
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Katie S		#2 Posted : Thursday, July 20, 2023 11:04:39 PM(UTC)
Rank: Advanced Member Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472 Thanks: 4 times Was thanked: 34 time(s) in 33 post(s)		Hi there, and welcome to the AbleCommerce forums. Can you tell me what URL you are using to launch AbleCommerce install? Also, in case you missed it, here are the installation instructions: https://help.ablecommerc...nts_and_Installation.htm
		Thanks for your support! Katie Secure eCommerce Software and Hosting
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iridude29207020		#3 Posted : Friday, July 21, 2023 4:49:30 AM(UTC)
Rank: Newbie Groups: Registered Joined: 7/20/2023(UTC) Posts: 3		I did follow the install instructions. The website url is http://www.giftboundgifts.com
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judy at Web2Market		#4 Posted : Friday, July 21, 2023 9:07:33 AM(UTC)
Rank: Advanced Member Groups: Developers Joined: 11/7/2018(UTC) Posts: 303 Thanks: 21 times Was thanked: 5 time(s) in 5 post(s)		To start with, in order to see what the error is (maybe!), you need to edit the web.config at the root of the site. Change <customErrors mode="On" t0 <customErrors mode="Off" Change <compilation debug="false" to <compilation debug="true"
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Katie S		#5 Posted : Friday, July 21, 2023 2:02:28 PM(UTC)
Rank: Advanced Member Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472 Thanks: 4 times Was thanked: 34 time(s) in 33 post(s)		Hi, The 500 error could mean that permissions are not available to the IIS application pool. Please see this article: https://support.pkware.c...to-iis-application-pools You'll need add permissions for: IUSR (default IIS user) IIS AppPool\<myappoolname> Hope this helps.
		Thanks for your support! Katie Secure eCommerce Software and Hosting
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iridude29207020		#6 Posted : Friday, July 21, 2023 4:15:15 PM(UTC)
Rank: Newbie Groups: Registered Joined: 7/20/2023(UTC) Posts: 3		Ok, I got it to install now though getting 404 error entering the Admin area.
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Katie S		#7 Posted : Friday, July 21, 2023 10:01:21 PM(UTC)
Rank: Advanced Member Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472 Thanks: 4 times Was thanked: 34 time(s) in 33 post(s)		Did you install using a license key?
		Thanks for your support! Katie Secure eCommerce Software and Hosting
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Katie S		#8 Posted : Tuesday, July 25, 2023 6:16:50 PM(UTC)
Rank: Advanced Member Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472 Thanks: 4 times Was thanked: 34 time(s) in 33 post(s)		Hi there, I was just wondering if you were able to get the admin working?
		Thanks for your support! Katie Secure eCommerce Software and Hosting
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iridude29207020		#9 Posted : Tuesday, July 25, 2023 6:22:28 PM(UTC)
Rank: Newbie Groups: Registered Joined: 7/20/2023(UTC) Posts: 3		No, I havent getting 500 error. Everything else installed correctly. I am guessing need to check permissions.
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iridude29207020		#10 Posted : Tuesday, July 25, 2023 6:49:25 PM(UTC)
Rank: Newbie Groups: Registered Joined: 7/20/2023(UTC) Posts: 3		It changed application pool to integrated now works
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Katie S		#11 Posted : Wednesday, July 26, 2023 4:27:50 PM(UTC)
Rank: Advanced Member Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472 Thanks: 4 times Was thanked: 34 time(s) in 33 post(s)		That's great! Thanks for the update and please let me know if you have any questions.
		Thanks for your support! Katie Secure eCommerce Software and Hosting
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