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ability to charge customers for credit card fees
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charles25686713  
#1 Posted : Monday, September 30, 2024 3:28:27 PM(UTC)
charles25686713

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Hi, I've been asked for us to charge a certain percentage to customers to compensate for credit card fees.

I'm customizing the credit card payment flow to add an item for a certain percentage to the cart, if it doesn't already exist, and then processing the payment.

It'd be nice of AC would support this natively, with a customized fee structure, based on the payment gateway.

Thanks,
Charles
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Katie S  
#2 Posted : Thursday, October 3, 2024 11:02:34 AM(UTC)
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Hi Charles,

We will certainly look into it, but we need to understand a little more about the legality of passing on credit card fees since there are restrictions.

https://fitsmallbusiness...-card-fees-to-customers/

Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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charles25686713  
#3 Posted : Thursday, October 3, 2024 11:26:31 AM(UTC)
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I agree, the legalities are murky.

I've relayed that info to the decision makers already.
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ray22901031  
#4 Posted : Thursday, October 3, 2024 2:14:31 PM(UTC)
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As long as the customer is aware upfront of what he is being charged for, this will not be an issue. Unlike handling charges that can be hidden within shipping charges, this line item cannot be hidden.

-Ray
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charles25686713  
#5 Posted : Thursday, October 3, 2024 2:19:53 PM(UTC)
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Thanks Ray. I have it clearly shown on the payment page what will be charged.
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