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ray22901031  
#1 Posted : Wednesday, September 4, 2024 11:01:37 AM(UTC)
ray22901031

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Sometimes, I need to get a message across to my people regarding a specific customer. It would be nice to have an area called pop-up note at the customer level. It would be just a regular text area, nothing special. There will there be a check-box that says pop-up?

When an order comes in for that particular customer, and my operators are at the order level, there should be a signal that says, customer has a pop-up note. It would be nice if you could just click a button at the order level and view the pop-up note.

Here are just some example notes of what this can be used for:

- The customer has a credit of $25 with us.
- This customer has attempted fraud in the past.
- This customer likes to write bad reviews.
- I promise free shipping for this customer on the next order.

These are just some ideas for notes.

Thanks,
-Ray

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judy at Web2Market  
#2 Posted : Monday, September 9, 2024 7:12:38 AM(UTC)
judy at Web2Market

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You could get your developer to do this using the table ac_UserSettings to store the message.
ray22901031  
#3 Posted : Monday, September 9, 2024 7:15:02 AM(UTC)
ray22901031

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Of course, I can, but it would be nice to have this built-in. My site is so heavily customized, and we both know it's not easy to upgrade.

Thanks
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