Rank: Advanced Member
Groups: Authorized User, Developers Joined: 2/17/2019(UTC) Posts: 909
Thanks: 3 times Was thanked: 15 time(s) in 15 post(s)
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Sometimes, I need to get a message across to my people regarding a specific customer. It would be nice to have an area called pop-up note at the customer level. It would be just a regular text area, nothing special. There will there be a check-box that says pop-up?
When an order comes in for that particular customer, and my operators are at the order level, there should be a signal that says, customer has a pop-up note. It would be nice if you could just click a button at the order level and view the pop-up note.
Here are just some example notes of what this can be used for:
- The customer has a credit of $25 with us. - This customer has attempted fraud in the past. - This customer likes to write bad reviews. - I promise free shipping for this customer on the next order.
These are just some ideas for notes.
Thanks, -Ray
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Rank: Advanced Member
Groups: Developers
Joined: 11/7/2018(UTC) Posts: 302
Thanks: 21 times Was thanked: 5 time(s) in 5 post(s)
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You could get your developer to do this using the table ac_UserSettings to store the message.
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Rank: Advanced Member
Groups: Authorized User, Developers Joined: 2/17/2019(UTC) Posts: 909
Thanks: 3 times Was thanked: 15 time(s) in 15 post(s)
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Of course, I can, but it would be nice to have this built-in. My site is so heavily customized, and we both know it's not easy to upgrade.
Thanks
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