Current Version 9.0.0.5588, No upgrades are available for your store at the moment, please check back later.

OK, now what?

Hello Katie,

It has nothing to do with my subscription date, but if you must know it was valid on 8/12/2019. The problem seems to be on your end.

Thanks

It actually expires on 8/2/2020, it was renewed a few months ago by you personally. What would you like me to try next?

Katie, this is a new install.

Update:

I entered an old license, updated the system, and then reentered my new license again. Went to the main menu in the admin and went back to to check for updates and the update was there.

I got out of the system and now I'm trying to get back in and the system will not load. Please let me know the detailed steps that I need to take to edit whatever file necessary to let me back into the system.

A typical Monday morning I guess.

Thank you for your email with the new license however, I am not able to enter the license as described since I no longer have access to the backend.

What file or what table do I need to edit to insert the new license information?

Many thanks

Unfortunately this is not working for me, it's nice when things work in the lab but not at a customer's location. When I get to the office I will restore the system image from last night and hopefully everything will be back to normal. Everything was working properly untill I switched licenses using the admin backend.

I have tried restoring this file from a previous backup, last night, I have restored the database as well in the event that there's something there was altered, no go, the website will not load.

I will restore the system image and take it from there.

Katie, I'm having the same problem (Current Version: 9.0.0.5588, "No upgrades are available for your store at the moment, please check back later."). I am still using the free "Asp.Net Shopping Cart for Developers" version of the software while I work on porting my custom code over from AC Gold. How can I get the update? I really need it so I can port all my plugins (which have custom database tables associated with them) using the official plugin system rather than my custom plugin system I wrote for Gold.

Hello Katie,

I have done a full system restore and everything is back to normal. When switching the licenses it also upgraded the URL path, which I believe is stored in a database table. This is why the website would not load.

I will applied the new developers license for "RFL" later and advise you of any future problems. It seems other people are having issues too, so much for well tested procedures. I also would recommend a manual update process just for issues like this.

I hope this helps someone else.

Thanks
-Ray

This licensing thing is very confusing to me. When you first install Able v9, you're given the option to "Install a development version (key not required)".

Now you're saying a key is required, if you want your "development version" to install needed bug fixes.

What's the point of offering a "development version" if it can never be updated? Who would ever want to develop on such an install?

That's a pretty key detail omitted from the development version install page "By the way if you choose this route you cannot download any future updates"........

When I log into ablecommerce.com (using my ablemods.com account), I click the Orders tab. This shows me two orders. I click the order number and I am now on the view-order page.

However there is Notes section on the page. So clicking the 'Request Key' link at the top does not work. There's no way to request a key from the page.

I've sent you a PM for license key request.

The ability to set up an install without a key is very beneficial. Just so I understand things properly, is this how your licensing is intended to work?

Demo
Install can be performed without a key
Install works on any domain name
Install will not permit upgrades
Install will expire in X days
Nuisance message appears randomly
Checkout address data obfuscated

Development
Install requires a development license key
Install only works on specific domain key'd by the license code
Install will permit upgrades
Install will not expire
Nuisance message disabled
Checkout address data is passed

Live - Yearly
Install requires a live license key
Install only works on specific domain key'd by the license code
Install will permit upgrades
License key must be renewed annually or install will not function
Nuisance message disabled
Checkout address data is passed

Live - Perpetual
Install requires a live license key
Install only works on specific domain key'd by the license code
Install will permit upgrades
Install will not expire
Nuisance message disabled
Checkout address data is passed

Is my understanding correct?