logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
Unable to go to Admin dashboard after upgrade to v9.0.9 - Unable to go to Admin dashboard after upgrade to v9.0.9
Options
Go to last post Go to first unread
Previous Topic Next Topic
Katie S  
#1 Posted : Thursday, December 28, 2023 4:22:49 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 472

Thanks: 4 times
Was thanked: 34 time(s) in 33 post(s)
Hello,

This is not normal behavior. Can you be specific about any errors during the login process?

Google reCaptcha is on by default. Does the install have access to the internet? Do you have SSL enabled? What is happening with the dashboard not loading?
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
Back to top
thanks 1 user thanked Katie S for this useful post.
hcd4273248 on 12/28/2023(UTC)

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
hcd4273248  
#2 Posted : Thursday, December 28, 2023 5:26:45 PM(UTC)
hcd4273248

Rank: Newbie

Groups: Developers
Joined: 1/24/2019(UTC)
Posts: 0

Thanks: 1 times
Thanks for the reply. Not sure what happened but when I checked the user groups table, Super user flag was removed, which was the reason for redirect to login page after login, I added it manually and it worked.
Back to top
Katie S  
#3 Posted : Thursday, December 28, 2023 6:45:53 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 472

Thanks: 4 times
Was thanked: 34 time(s) in 33 post(s)
Great! I'm glad you were able to figure it out.

Hope you have a wonderful New Years.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
Back to top
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.133 seconds.