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Low Inventory email instock shows 0
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judy at Web2Market  
#1 Posted : Wednesday, June 28, 2023 6:57:53 AM(UTC)
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A client reported this and I don't really know how to verify it.

She said that the low inventory email always shows 0 for instock.
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Katie S  
#2 Posted : Thursday, June 29, 2023 6:35:23 PM(UTC)
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Hi Judy,

I tested on version 9.0.8 and the Qty in Stock is accurate.
lowinventory.png (13kb) downloaded 1 time(s).
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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judy at Web2Market  
#3 Posted : Friday, June 30, 2023 8:00:58 AM(UTC)
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This client is on 9.0.5 and the template is OK. She forwarded me a copy of the email and it showed 0 in stock when the product had 93.Inventory level is by product. Where is the code that triggers sending the emails and populating the information? I have looked and just can't find it.
Thanks
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shaharyar  
#4 Posted : Monday, July 3, 2023 5:30:44 AM(UTC)
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The code that triggers the email is written in the file \CommerceBuilder\Services\OrderStatusService.cs.
See the code in the UpdateInventory method line#130

You can find the default event handling code in the file \CommerceBuilder\Eventing\DefaultEventsHandler.cs Line#46

Edited by user Monday, July 3, 2023 5:31:19 AM(UTC)  | Reason: Not specified
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