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Send Emails to Customers by Product - We need a way to send emails to customers that have purchased a particular product
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brant25348293  
#1 Posted : Monday, September 12, 2022 11:52:36 AM(UTC)
brant25348293

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Groups: HelpDesk
Joined: 1/20/2020(UTC)
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We need a way to send emails to customers that have purchased a particular product. We use the email templates Dashboard > Configure > EmailTemplates and I do not see an option to send emails to customers that have purchased a particular product. Can you make this possible in the next version?
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Katie S  
#2 Posted : Tuesday, September 13, 2022 1:09:12 PM(UTC)
Katie S

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Thank you for your suggestion. We will log the request for a future version.

In the meantime, you can search on product name or SKU from the order manager page. This will give you a list of all the orders where the product was purchased, and you can email these customers individually.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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judy at Web2Market  
#3 Posted : Wednesday, September 14, 2022 5:58:18 AM(UTC)
judy at Web2Market

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I haven't looked at this in depth- just an idea- but if you want to do this regularly for all products, you might be able to change the content of the review product template and use that functionality.
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