logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
Send Emails to Customers by Product - We need a way to send emails to customers that have purchased a particular product
Options
Go to last post Go to first unread
Previous Topic Next Topic
brant25348293  
#1 Posted : Monday, September 12, 2022 11:52:36 AM(UTC)
brant25348293

Rank: Advanced Member

Groups: HelpDesk
Joined: 1/20/2020(UTC)
Posts: 43
We need a way to send emails to customers that have purchased a particular product. We use the email templates Dashboard > Configure > EmailTemplates and I do not see an option to send emails to customers that have purchased a particular product. Can you make this possible in the next version?
Back to top

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
Katie S  
#2 Posted : Tuesday, September 13, 2022 1:09:12 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 472

Thanks: 4 times
Was thanked: 34 time(s) in 33 post(s)
Thank you for your suggestion. We will log the request for a future version.

In the meantime, you can search on product name or SKU from the order manager page. This will give you a list of all the orders where the product was purchased, and you can email these customers individually.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
Back to top
judy at Web2Market  
#3 Posted : Wednesday, September 14, 2022 5:58:18 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: HelpDesk
Joined: 11/7/2018(UTC)
Posts: 303

Thanks: 21 times
Was thanked: 5 time(s) in 5 post(s)
I haven't looked at this in depth- just an idea- but if you want to do this regularly for all products, you might be able to change the content of the review product template and use that functionality.
Back to top
Users browsing this topic
Guest (5)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.209 seconds.