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Discrepancy in Ablandoned Baskets report
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judy at Web2Market  
#1 Posted : Monday, November 15, 2021 7:27:07 AM(UTC)
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This is a B6432 site reporting this and I did not check a newer site because I didn't have time to click through each day and total the baskets.
The abandoned basket total for a day and the total of the listed details do not always match. For example, the Abandoned baskets for 11/3 show 875, but when you click details for that day, no baskets show. The 875 shows up in the details for 11/2. See attached.
AbandonedBasket.doc (118kb) downloaded 3 time(s).
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shaharyar  
#2 Posted : Tuesday, November 16, 2021 6:34:30 AM(UTC)
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Though I am not able to reproduce the issue on my local test database I can see the code and it seems that there is an issue with the difference in timestamp difference.
I am reporting this issue. Thanks for pointing this out.

I think the following forum post is also related to this issue.
https://www.ablecommerce...repancy-in-sales-reports
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judy at Web2Market  
#3 Posted : Wednesday, November 17, 2021 6:05:25 AM(UTC)
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Thanks, I suspected a timestamp issue here. If the fix can be done without AC source code, could you post it? Well, please even post it if it is source code so I can patch sites that have source code.
Thanks
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shaharyar  
#4 Posted : Thursday, November 18, 2021 4:43:14 AM(UTC)
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I have reported the issue. I will get you the fix as soon as work is started on the issue.

Thanks
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shaharyar  
#5 Posted : Monday, February 28, 2022 9:35:08 AM(UTC)
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EDITED

Further investigation suggests that the fix I have shared was not correct. We will update once a proper solution is figured out.

Edited by user Monday, February 28, 2022 10:09:08 AM(UTC)  | Reason: Not specified
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shaharyar  
#6 Posted : Wednesday, March 2, 2022 6:23:31 AM(UTC)
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UPDATED!

Hi Judy,

Can you please apply this fix and confirm that the issue is resolved.

1- Open file CommerceBuilder\Reporting\ReportDataSource.cs
Code:
.Add(Projections.GroupProperty(Projections.SqlFunction("day", NHibernateUtil.Int32, Projections.Property("U.LastActivityDate"))), "Date")
.Add(Projections.GroupProperty(Projections.SqlFunction("month", NHibernateUtil.Int32, Projections.Property("U.LastActivityDate"))), "Month"))


2- Replace with
Code:
.Add(Projections.GroupProperty(Projections.SqlFunction("day", NHibernateUtil.Int32, Projections.SqlFunction(new SQLFunctionTemplate(NHibernateUtil.DateTime, string.Format("DateAdd(Hour, {0}, ?1)", (AbleContext.Current.Store.TimeZoneOffset))), NHibernateUtil.DateTime, Projections.Property("U.LastActivityDate")))), "Date")
.Add(Projections.GroupProperty(Projections.SqlFunction("month", NHibernateUtil.Int32, Projections.SqlFunction(new SQLFunctionTemplate(NHibernateUtil.DateTime, string.Format("DateAdd(Hour, {0}, ?1)", (AbleContext.Current.Store.TimeZoneOffset))), NHibernateUtil.DateTime, Projections.Property("U.LastActivityDate")))), "Month"))


3- Compile the code

Edited by user Thursday, March 3, 2022 5:05:48 AM(UTC)  | Reason: Not specified
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thanks 1 user thanked shaharyar for this useful post.
judy at Web2Market on 3/2/2022(UTC)
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