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Vary By Quantity Ship Method - Can't get it to work with kits
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jdepoy24549696  
#1 Posted : Friday, February 25, 2022 12:42:01 PM(UTC)
jdepoy24549696

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Joined: 4/17/2019(UTC)
Posts: 80
I created a Vary By Quantity Ship Method but it isn't an option when purchasing any kitted product. Can you check if this is a bug? This is a 9.0.5 installation.

Edited by user Friday, February 25, 2022 1:00:37 PM(UTC)  | Reason: Not specified
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Katie S  
#2 Posted : Friday, February 25, 2022 4:01:03 PM(UTC)
Katie S

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Hi,

Can you provide a bit more info so I can setup a similar test scenario?

Does the Kit have 1 of each component, and are each set to Shippable?

Is the Kit using the Itemized or Bundled display?

How is the Vary by Quantity Shipping Matrix setup?

Does the shipping work as expected for a non-kitted product?

Thanks, once you can provide a bit more info, I'll be happy to test it out.

Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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jdepoy24549696  
#3 Posted : Monday, February 28, 2022 10:07:26 AM(UTC)
jdepoy24549696

Rank: Advanced Member

Groups: Authorized User, Developers, Registered
Joined: 4/17/2019(UTC)
Posts: 80
It happens for me with any kit configuration no matter the number of components or their quantity. As soon as there is a kit in the shipment, the Vary By Quantity ship method isn't available.

Ship method:
http://megaplexac9.web2market.biz/vary_by_qty.jpg

Add item to cart:
http://megaplexac9.web2market.biz/dog_biscuits.jpg

Add Kit to cart:
http://megaplexac9.web2market.biz/kit_in_cart.jpg

Edited by user Monday, February 28, 2022 10:09:53 AM(UTC)  | Reason: Not specified
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Katie S  
#4 Posted : Monday, February 28, 2022 12:13:22 PM(UTC)
Katie S

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Hi,

I tested and it works for me using the sample Kit product 'Build a new pet care package' with some options selected. If you look carefully at this product, you will notice that the kitted product(s) need to be selected. There are no shippable items in this kit unless you select them. The only product that is included in the kit by default is a downloadable/electronic good that has no shipping requirements.

Let me know if you have any questions,

Katie
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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