Having a problem with trying to SAVE a customized widget.
Following all the procedural content from http://help.ablecommerce...Design/Widget_Boards.htm


1.) I login to Admin > Website > Store Design > Widget Boards and Select "Add a Widget Board"

2.) I can assign a name and description, and save the board without a problem.

3.) When I attempt to build a Layout, I can assign the rows, columns, and add zones to each. Attempting to "save" the layout gives the onscreen prompt that the layout save was successful.

4.) If I then try to go into the "Content" tab to edit, there is NO layout visible. Heading back to the "Layout" tab, the previously created layouts and zones (that were supposedly saved) are missing and it appears blank.


I figured that there was a permission issue here, but I see nothing in the Help section about permissions for AC 9.

Is this a known issue?

Hi Judy --

No worries! I like these forums because sometimes you all think of things I never did. However, I did check the error log.

Error log only shows that the "access to the path" (to write/create the board) is denied -- which makes me suspect that there is a permissions issue.