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Is PayPal supported under PayFlowPro
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ray22901031  
#1 Posted : Friday, October 22, 2021 12:30:44 PM(UTC)
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Isn't this supported under PayFlowPro? I have hidden this pay option in the meantime. Just need to make sure if this is an Ablecommerce problem or PayFlowPro Problem?

Thanks

=== Error ===


Provider threw exception in DoAuthorize

Exception: This gateway does not support the requested payment instrument: PayPal Stack Trace: at CommerceBuilder.Payments.Providers.PayFlowPro.PayFlowProProvider.VerifyPaymentInstrument(Payment payment) at CommerceBuilder.Payments.Providers.PayFlowPro.PayFlowProProvider.InitializeAuthRequest(Payment payment, Order order, User user, Boolean capture, String& requestDebug) at CommerceBuilder.Payments.Providers.PayFlowPro.PayFlowProProvider.DoAuthorize(AuthorizeTransactionRequest authorizeRequest) at CommerceBuilder.Services.PaymentService.Authorize(AuthorizeTransactionRequest request, IPaymentProvider paymentProvider)
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ray22901031  
#2 Posted : Monday, October 25, 2021 5:40:19 AM(UTC)
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Support, please reply, this is critical to us - thanks
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shaharyar  
#3 Posted : Monday, October 25, 2021 6:33:38 AM(UTC)
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Hi Ray,

You can only use PayFlow Pro in ablecommerce to use credit and debit payments.
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ray22901031  
#4 Posted : Monday, October 25, 2021 6:59:30 AM(UTC)
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Thank you for your response, so I can just probably add regular PayPal and that should work, correct?

I think it would be a good idea not to have the PayPal option under PayFlow Pro if it's not supported.

Edited by user Monday, October 25, 2021 7:03:02 AM(UTC)  | Reason: Not specified
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shaharyar  
#5 Posted : Monday, October 25, 2021 7:06:06 AM(UTC)
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Quote:
Thank you for your response, so I can just probably add regular PayPal and that should work, correct?


Yes, this is correct.

Quote:
I think it would be a good idea not to have the PayPal option under PayFlow Pro if it's not supported.


Thanks for pointing this out. We'll discuss this issue.
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Katie S  
#6 Posted : Tuesday, October 26, 2021 7:41:28 PM(UTC)
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Payflow Pro is one of the original payment gateways that we integrated with so many years ago. At the time, it was Verisign Payflo Pro and had nothing to do with Paypal until they were bought out.

The Paypal payment method is only available through Braintree and Paypal payment gateways. Yes, this can get very confusing. The payment gateways are always a source of constant change.

The name of payment methods can be changed by the merchant, so I believe that is why we tend to shy away from writing code that restricts the UI when it comes to assignment to a particular gateway.

This area of the documentation is next in line for updating, so I'll be sure to list valid payment methods for each gateway.

We use Paypal too, and have it setup for Website Payments Pro (credit/debit cards) along with the std. Paypal method (for offsite payments).



Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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ray22901031  
#7 Posted : Tuesday, October 26, 2021 8:00:41 PM(UTC)
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We took the PayPal portion and moved it to a group called "XXX-PAYMENTS-NOT-USED", this way the customers don't see it, and my people don't use it.

I love customer groups to hide things.

-Ray
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