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Home page slider images do not render when editing
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Joe Payne2  
#1 Posted : Wednesday, September 16, 2020 3:16:36 PM(UTC)
Joe Payne2

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The image urls are formatted poorly on the home page slider html content. The image urls start with "~/" like a .Net image url would be formatted. But the tag is a standard html <img> tag and the tilde should not be there.

This is causing the images to render ok when the page is viewed, but causes all the slider images to fail to render when you put the page into edit mode.

In addition, the HTML editor is a little confusing:

1. The last three toolbar icons have no tooltip. So it's not obvious what they do.

2. All of the toolbar icons are disabled when the HTML editor is in raw html mode. Including Save and Cancel. I have to always switch back out of raw HTML mode before I can do either.

3. When changing the inner template, the edit mode window is closed due to the page refresh. This forces me to constantly keep reopening it if I want to preview what changing a setting will look like.
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shari  
#2 Posted : Monday, September 21, 2020 6:19:14 AM(UTC)
shaharyar

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Quote:
The image urls are formatted poorly on the home page slider html content. The image urls start with "~/" like a .Net image url would be formatted. But the tag is a standard html <img> tag and the tilde should not be there


The reason we did it this way is to preserve the valid URL for both, when we are running as an application and when we are using Ablecommerce on a domain. If you have installed AC on a domain, you can simply remove the ~ in the path and you will be able to preview the images in edit mode.

There is no way to know if the user is installing the AC on a domain or as an application. So we compromised the preview in edit mode using the path with ~ so it will get resolved when it renders on retail (i-e when not in an edit mode).

Moreover, this issue will be only for the image paths that come with a new install as sample data. If you upload an image using summernote it will always use the resolved path.

Quote:
1. The last three toolbar icons have no tooltip. So it's not obvious what they do.


I am registering this as an improvement.

Quote:
2. All of the toolbar icons are disabled when the HTML editor is in raw html mode. Including Save and Cancel. I have to always switch back out of raw HTML mode before I can do either.


This is the default behavior of summernote plugin. Most of the toolbar options are not valid when the plugin is in code view mode. We will look into this if its possible to enable the SAVE/Cancel buttons in code view mode.

Quote:
3. When changing the inner template, the edit mode window is closed due to the page refresh. This forces me to constantly keep reopening it if I want to preview what changing a setting will look like.


This happens because on changing the inner template, the page is refreshed and it renders the UI components in their initial state. We will look into this if its possible to preseve the state of edit config window when in edit mode.

Thanks for your valuable feedback!
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Joe Payne2  
#3 Posted : Wednesday, September 23, 2020 7:45:50 AM(UTC)
Joe Payne2

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I don't understand the "running as an application" versus "running on a domain".

Either way, it's a website. So I don't understand why it would matter? It's not like they can 'compile' the entire thing into a standpoint EXE application.

Unless maybe you're referring to running it as a root website versus running it in a folder underneath an existing website? In that case a relative url would be more appropriate to both scenarios as opposed to an absolute url which would only work on a root website installation.
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Katie S  
#4 Posted : Wednesday, September 23, 2020 12:07:29 PM(UTC)
Katie S

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Hi Joe

Quote:
maybe you're referring to running it as a root website versus running it in a folder underneath an existing website?


Yes, I do believe this is the reason, but from what Shari said earlier, this only happens with the pre-installed sample homepage slider images. Once you insert your own images, it should be using the correct path.

Please let me know if this is not working as you expected.

Thank you!
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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Joe Payne2  
#5 Posted : Wednesday, September 23, 2020 1:54:59 PM(UTC)
Joe Payne2

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From my perspective (as a user), it's not working as expected. Just because it's sample data doesn't make it a non-issue. Less technical people won't replace all the home page HTML - they will use the existing home page slider and just change image file names. In those instances their slider will never render in the HTML editor.

I believe in the past the solution I've used was "../" for image urls which makes the path reference always be relative to the current page physical path. Thus it works whether the site is running from root or running from a sub-folder.
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Katie S  
#6 Posted : Friday, September 25, 2020 3:16:33 PM(UTC)
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I'll report it and see if we can get it working with your proposed solution.

Thanks Joe, and have a great weekend!

Katie
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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