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Incorrect Customer IP - when using Cloudflare
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ray22901031  
#1 Posted : Friday, October 22, 2021 7:03:48 PM(UTC)
ray22901031

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Using 9.0.4

Where in the code is Ablecommerce acquiring the customer IP?

It appears that the code is returning REMOTE_ADDR when it should be returning Cf-Connecting-IP. The REMOTE_ADDR will only return the Cloudflare IPs, not the true customer IP.

This is problematic for us for many reasons, especially since this information is also being sent to financial institutions for approval.

I am not certain if this would classify as a bug, but I wanted to bring it up to your attention.

Many thanks
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ray22901031  
#2 Posted : Monday, October 25, 2021 5:41:22 AM(UTC)
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Support, any feedback on this - thanks
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Katie S  
#3 Posted : Wednesday, October 27, 2021 5:06:43 PM(UTC)
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Well, that's a good question! Let me see if I can get a developer to respond. Thanks
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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ray22901031  
#4 Posted : Wednesday, October 27, 2021 5:13:30 PM(UTC)
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mazhar  
#5 Posted : Thursday, October 28, 2021 12:57:10 PM(UTC)
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Are you taking about the remote IP information stored with payment transactions? If YES then probably its being used in the payment provider codes. The Cf-Connecting-IP would work only on a website running behind cloud flare.
Perhaps, you should intercept the post-checkout event, find the real IP address and then update the order transactions to use the correct IP address.
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ray22901031  
#6 Posted : Thursday, October 28, 2021 1:04:33 PM(UTC)
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I'm referring to the IP that not only is being sent to the payment processors, but also the IP that is being shown and stored in the customer information section in Ablecommerce.

My question is, where exactly in the code does this process of grabbing that IP start?

Thank you
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mazhar  
#7 Posted : Thursday, October 28, 2021 1:29:25 PM(UTC)
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When the checkout executes, Request.UserHostAddress is used to store with the order.
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