logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
Contact form is not working V9.0.3 - Unable to receive a message through web Contact Us form
Options
Go to last post Go to first unread
Previous Topic Next Topic
speedythinker1832579  
#1 Posted : Friday, November 6, 2020 12:02:17 PM(UTC)
speedythinker1832579

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 5/20/2019(UTC)
Posts: 54

Thanks: 1 times
After upgrade from 9.0.2 to 9.0.3, when customers sending us a message through the 'Contact us' form, the message won't reach us even though the customer could receive a reply from our server


Error sending email with subject 'New Contact Message'. View less
Exception: Transaction failed. The server response was: Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: speedythinker@yahoo.com Stack Trace: at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at CommerceBuilder.Messaging.EmailClient.Send(MailMessage mailMessage, SmtpSettings smtpSettings, Boolean throwOnError)



Marco
Back to top

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
shaharyartiwana25816656  
#2 Posted : Friday, November 13, 2020 7:32:22 AM(UTC)
shaharyar

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 704

Thanks: 5 times
Was thanked: 113 time(s) in 112 post(s)
I can confirm the contact form in 9.0.3 is working as expected.
Please recheck your email configuration settings. The error details you shared are not related to the application code.

Thanks
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.133 seconds.