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Contact form is not working V9.0.3 - Unable to receive a message through web Contact Us form
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speedythinker1832579  
#1 Posted : Friday, November 6, 2020 12:02:17 PM(UTC)
speedythinker1832579

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After upgrade from 9.0.2 to 9.0.3, when customers sending us a message through the 'Contact us' form, the message won't reach us even though the customer could receive a reply from our server


Error sending email with subject 'New Contact Message'. View less
Exception: Transaction failed. The server response was: Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: speedythinker@yahoo.com Stack Trace: at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at CommerceBuilder.Messaging.EmailClient.Send(MailMessage mailMessage, SmtpSettings smtpSettings, Boolean throwOnError)



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shaharyartiwana25816656  
#2 Posted : Friday, November 13, 2020 7:32:22 AM(UTC)
shaharyar

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I can confirm the contact form in 9.0.3 is working as expected.
Please recheck your email configuration settings. The error details you shared are not related to the application code.

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