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david9688526  
#1 Posted : Monday, September 14, 2020 8:50:27 PM(UTC)
david9688526

Rank: Newbie

Groups: Authorized User
Joined: 4/17/2020(UTC)
Posts: 0

My store rarely has any sales. All the products are currently displaying "Save: $0 (0%)" below the price which is awful from a UX standpoint. I've found the bits of code involved in this. It would seem the ShowPopupAmountSaved variable is supposed to control the display of this but it clearly isn't working and it's an awkward name since this has nothing to do with a pop-up. Is this a consistent problem or is there something odd about our store?

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shari  
#2 Posted : Tuesday, September 15, 2020 2:25:19 AM(UTC)
shari

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
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I did some investigation and code review but wasn't able to reproduce the issue.

Please answer these questions so that we could help you in finding the exact issue.

Please mention the AC9 version you are using? Admin -> Help -> About
Do you have any customizations related to product price display and calculation?
Do you have any special price added for products? Admin -> EditProduct -> Special Tabs
Did you upgrade from Gold or AC7?
david9688526  
#3 Posted : Wednesday, September 16, 2020 5:26:16 PM(UTC)
david9688526

Rank: Newbie

Groups: Authorized User
Joined: 4/17/2020(UTC)
Posts: 0

Well, that's odd. The problem seems to have gone away. I'll post here again if it happens again.

Version: 9.0.1.5867
Yes, we've made a variety of customizations
We've gone from AC7 to Gold a couple years ago and are now upgrading to 9
shari  
#4 Posted : Thursday, September 17, 2020 4:17:58 AM(UTC)
shari

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 95

Was thanked: 10 time(s) in 10 post(s)
I am glad that you are not having this issue anymore. However, we are now on version 9.0.2.
It is recommended to upgrade to the latest version.

Thanks
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