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Lyonsperf  
#1 Posted : Monday, January 6, 2025 9:03:42 AM(UTC)
Lyonsperf

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Joined: 9/29/2021(UTC)
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Found this on the shopping cart page after testing to add a product to the cart.

Index was outside the bounds of the array.
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Katie S  
#2 Posted : Monday, January 6, 2025 1:16:53 PM(UTC)
Katie S

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Sorry, that isn't enough information to understand the issue.

If you think there is a bug, then please give the steps to reproduce it.

Thanks
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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judy at Web2Market  
#3 Posted : Tuesday, January 7, 2025 8:01:01 AM(UTC)
judy at Web2Market

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Do you have custom code on the page? The error usually means that you are looping through a collection of something, but there is nothing in the collection. Or you are using substring where the string is too short, like you are starting or ending at 10 when there are fewer than 10 characters in the string.
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Katie S  
#4 Posted : Wednesday, January 15, 2025 7:13:56 PM(UTC)
Katie S

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The issue was with Kits, and maybe one of the kitted items with options changed after the master kit was created.

I asked the client to re-create the kit and he said it is working now.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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