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rlopez397954  
#1 Posted : Friday, November 8, 2024 11:23:04 AM(UTC)
rlopez397954

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We are doing some cleanup and thought we would start in a non production site first.


When using the Batch Edit function we found a problem when clicking on the save buttons.

We are using the SKU and HTML HEAD fields for editing. After removing data from the HTML HEAD field only and clicking save we get a
exception thrown in the upper header of the screen (Please enter no more than 255 characters).

Ive tried a macro using just category and brand only to eliminate the amount of pages, to see if to much data was trying to be processed.

However, still having the error thrown. Ive included a screen shot.

Screenshot 2024-11-08 at 10-04-36 AbleCommerce Batch Edit Products.png (81kb) downloaded 8 time(s).

We have not tried to reproduce this on a production site.

Your feedback would be appreciated.

Thanks Again
Ricky
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Katie S  
#2 Posted : Monday, November 18, 2024 12:37:29 PM(UTC)
Katie S

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Hi,

In your screenshot, I can see a product with information in the HTML Head field. Can you confirm that this data is equal to, or less than, the max field size of 255 characters?

Sorry for the delay in my response. Sometimes I don't get email notifications of new posts.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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rlopez397954  
#3 Posted : Monday, November 18, 2024 1:33:16 PM(UTC)
rlopez397954

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Hello Katie,

It's greater than 255 characters. This data was migrated over from Gold 12 to Able 9 version.

Thanks again.
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Katie S  
#4 Posted : Thursday, November 21, 2024 2:51:36 PM(UTC)
Katie S

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Hi Ricky,

I did some testing on the product edit page, and there is no limit to the HTML Head data. I don't know what there is a restriction on the batch edit page. It was probably a mistake to put it there.

In any case, I'm going to log a bug for the issue.



Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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