Hi, we've had a handful of users report that, on their phone, they can only get so far through the checkout process and aren't able to go further.

I tried it on my iPhone 8, and they are correct! But you don't need a phone to prove this.

Here's how to reproduce the problem.

1) As a NON SIGNED IN (anonymous?) user, add something to your cart.
2) Start the checkout process. Click the "Checkout" button under New Customers.
3) You're now on the Billing Address Page, /Checkout/EditBillAddress
4) On a "normal width" browser, note the Shipping Address widget that has the Continue Checkout button, is on the right.
5) If you shrink the width of your browser slowly, you'll see that widget will eventually pop down below the billing info, as it should.
6) If you keep shrinking the width, the widget disappears entirely and there's no way to continue!!

I tested this on an unmodified version of 9.0.9 and this problem is there. I don't see anything in the 9.0.10 change notes indicating it's fixed there.

I will continue to research this to figure out where the setting or raw CSS is coming from that's causing this.

Thanks,
Charles

Edited by user Wednesday, August 7, 2024 4:11:16 PM(UTC)  | Reason: Not specified

Hi, thanks for this.

I was indeed testing on an unmodified stock version, just with our db and nothing else changed.

Unfortunately that was enough for a link to redirect from my local test OOB to our production site, and I didn't notice!!

I tried it again, this time making sure I stayed on the local test site, and indeed, the problem does not exist.

So it's our doing!

Sorry about that.

Charles