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pdsteiner8198692  
#1 Posted : Wednesday, June 5, 2024 7:04:57 AM(UTC)
pdsteiner8198692

Rank: Member

Groups: Authorized User, HelpDesk
Joined: 12/30/2020(UTC)
Posts: 13

When accessing the Warehouse page we get this error below, an object is null when is not supposed to, the question which one(s)?

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[NullReferenceException: Object reference not set to an instance of an object.]
CommerceBuilder.Shipping.Warehouse.FormatAddress(Boolean isHtml) +109
AbleCommerce.Areas.Admin.Controllers.ShippingController.<Warehouses>b__59_0(Warehouse warehouse) +90
System.Linq.WhereSelectListIterator`2.MoveNext() +102
System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) +246
System.Linq.Enumerable.ToList(IEnumerable`1 source) +61
AbleCommerce.Areas.Admin.Controllers.ShippingController.Warehouses() +79
lambda_method(Closure , ControllerBase , Object[] ) +62
System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +14
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +157
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
System.Web.Mvc.Async.<>c.<BeginInvokeSynchronousActionMethod>b__9_0(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +22
System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
System.Web.Mvc.Async.<>c__DisplayClass11_0.<InvokeActionMethodFilterAsynchronouslyRecursive>b__0() +58
System.Web.Mvc.Async.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2() +228
System.Web.Mvc.Async.<>c__DisplayClass7_0.<BeginInvokeActionMethodWithFilters>b__1(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
System.Web.Mvc.Async.<>c__DisplayClass3_6.<BeginInvokeAction>b__4() +35
System.Web.Mvc.Async.<>c__DisplayClass3_1.<BeginInvokeAction>b__1(IAsyncResult asyncResult) +100
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
System.Web.Mvc.<>c.<BeginExecuteCore>b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState) +11
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +45
System.Web.Mvc.<>c.<BeginExecute>b__151_2(IAsyncResult asyncResult, Controller controller) +13
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.<>c.<BeginProcessRequest>b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState) +28
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9759381
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +115
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +163

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.9236.0

Edited by user Wednesday, June 5, 2024 10:17:21 AM(UTC)  | Reason: Not specified

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Katie S  
#2 Posted : Wednesday, June 5, 2024 12:15:20 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 472

Thanks: 4 times
Was thanked: 34 time(s) in 33 post(s)
Required fields for a Warehouse are:

Warehouse Name (Name)
Address (Address1)
City (City)
State (Province)
Country (CountryCode) - 2 letters only
Postal Code (PostalCode)

This data will appear on the main /Admin/Shipping/Warehouses page list. I'm not sure what page is giving the error. There is the Edit warehouse page as well.

Anyway, from the error, it's not possible to know exactly what is missing. You'll need to look into the database and view the records in the ac_Warehouses table.

Is the data originating from an upgraded install? As far as I know, the Warehouse data requirements have not changed, so please post what was missing if this was from a previous version of Ablecommerce.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
pdsteiner8198692  
#3 Posted : Wednesday, June 5, 2024 3:06:51 PM(UTC)
pdsteiner8198692

Rank: Member

Groups: Authorized User, HelpDesk
Joined: 12/30/2020(UTC)
Posts: 13

It was an upgrade from 7.0.7. One of the warehouse entry records in the ac_Warehouses table had CountryCode, Phone and Email filed with NULL values and probably one of these caused the crash. We deleted it and now the crash is gone.

Edited by user Thursday, June 6, 2024 7:41:41 AM(UTC)  | Reason: Not specified

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