Rank: Member
Groups: HelpDesk
Joined: 11/15/2021(UTC) Posts: 10
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Recently I started getting a bunch of abandoned carts in my Reports section of the customer abandoned carts. For one day they had racked up over a million dollars worth of product orders using the same product multiple times added to the cart. Sometimes they went in as a guest, but other times they used ficticious emails tocreate an account.
Anyone else experienceing this?
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Rank: Advanced Member
Groups: Developers
Joined: 11/7/2018(UTC) Posts: 303
Thanks: 21 times Was thanked: 5 time(s) in 5 post(s)
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We had one site report it going further- they had someone placing bunches of orders for the same product using fraudulent credit card numbers. I think when I searched for the user name, there were 800+ instances because they were allowing anonymous checkout. By the way- they were accepting orders that hadn't passed AVS and CVV checks. When they changed those settings the orders stopped coming in, but I don't know if the person quit trying.
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Rank: Advanced Member
Groups: Authorized User, Developers Joined: 2/17/2019(UTC) Posts: 909
Thanks: 3 times Was thanked: 15 time(s) in 15 post(s)
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This is probably being done automatically through a logarithm trying to hack the site. This is where a firewall with rate limiting rules comes in extremely handy. If the firewall sees the same pattern within a given time frame, it will ask for verification to ensure you are a human, or you can slow down the process by adding pause gaps.
-Ray
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