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Authorize.Net CIM unable to check out
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mbartens21179672  
#1 Posted : Monday, June 12, 2023 9:25:36 AM(UTC)
mbartens21179672

Rank: Newbie

Groups: Authorized User, Developers, Registered
Joined: 3/9/2022(UTC)
Posts: 4
We are using AbleCommerce GoldR11SR1 (build 8858) and CommerceBuilder.AuthorizeNetCIM (v7.91.7096.18539). When checking out we get this error:

Provider threw exception in DoAuthorize.
Exception: The request was aborted: Could not create SSL/TLS secure channel.Stack Trace: at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at CommerceBuilder.Payments.Providers.AuthorizeNetCIM.AuthNetCIMProvider.SendRequestToGateway(String requestData) at CommerceBuilder.Payments.Providers.AuthorizeNetCIM.AuthNetCIMProvider.DoStandardAuthorize(AuthorizeTransactionRequest authorizeRequest) at CommerceBuilder.Payments.Providers.AuthorizeNetCIM.AuthNetCIMProvider.DoAuthorize(AuthorizeTransactionRequest authorizeRequest) at CommerceBuilder.Services.PaymentService.Authorize(AuthorizeTransactionRequest request, IPaymentProvider paymentProvider)


Please help. THanks

FYI - the target framework is 4.8 and I have confirmed that is what is on the server

Is there an updated plugin for AuthorizeNetCim that I should be using? Thanks

Edited by user Monday, June 12, 2023 11:42:38 AM(UTC)  | Reason: Not specified
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Katie S  
#2 Posted : Monday, June 12, 2023 3:43:12 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 430

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Was thanked: 34 time(s) in 33 post(s)
Hi,

If this just started happening, then I would be looking at something outside of the AbleCommerce application code.

Quote:
Could not create SSL/TLS secure channel.


Does the website have a valid SSL certificate?
Does the server use TLS 1.2?

I find this website is handy for information on SSL/TLS.

https://www.ssllabs.com/ssltest/

Hope this helps
Katie
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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