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Saving product causes error because of é
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judy at Web2Market  
#1 Posted : Friday, May 26, 2023 7:33:05 AM(UTC)
judy at Web2Market

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We have a client getting ready to launch an upgrade from Gold to AC9 who uses the word decor with the special e all through the site. They can't save edits to a product because &#233 is in the meta description field. Is there any way around that or do they need to change all the special e s to plain e?
Thanks
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ray22901031  
#2 Posted : Friday, May 26, 2023 11:03:04 AM(UTC)
ray22901031

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Hi Judy,

Just replace the "&#233" with the "é" itself. I just tried it on my system, version 9.0.7 and it works and saves fine.

I hope this helps.

-Ray
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Katie S  
#3 Posted : Friday, May 26, 2023 11:05:47 AM(UTC)
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Hi Judy,

I confirmed the issue where &#233 in the Meta Description, Page Title, or Meta Keywords fields under Search Engine Optimization section doesn't allow the save. Also the product name is causing the same issue.

If I enter décor in any of the fields, it works fine.

I'll report the issue to the dev team.

Is there any chance that a mass search and replace can be performed on the products?
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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judy at Web2Market  
#4 Posted : Friday, May 26, 2023 1:42:17 PM(UTC)
judy at Web2Market

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Thanks, all. Yes, he is going to try a search and replace.
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