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Checkboxes/selectboxes missing on mobile devices - Manage Subscriptions item checkboxes missing on mobile devices
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mbartens21179672  
#1 Posted : Friday, March 17, 2023 1:22:17 PM(UTC)
mbartens21179672

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Version: 9.0.5.6938 54927.jpg (485kb) downloaded 7 time(s).

In both Safari and Chrome on IOS devices there is no way to select line items on the Manage subscription pages
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Katie S  
#2 Posted : Sunday, March 19, 2023 6:47:45 PM(UTC)
Katie S

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Hi,

I tested this using my iPhone with Safari and the checkboxes in the leftmost column are visible and can be selected.

This is a strange issue. Do you have another device you can test it on?
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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mbartens21179672  
#3 Posted : Wednesday, March 22, 2023 9:24:22 AM(UTC)
mbartens21179672

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Hi
Sorry for the delay. We have the issue with 3 different iphones as well as an iPad. All with the latest IOS. 16.3.1
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mbartens21179672  
#4 Posted : Wednesday, March 22, 2023 12:22:26 PM(UTC)
mbartens21179672

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It took a little digging because it was a mobile only issue but the issue was had to do with the css for the iCheck plugin. Thanks
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Katie S  
#5 Posted : Wednesday, March 22, 2023 12:29:35 PM(UTC)
Katie S

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No problem :) Thanks for the update.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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