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Maintenance Renews for Able Gold
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Joe Payne2  
#1 Posted : Wednesday, December 4, 2019 11:16:21 AM(UTC)
Joe Payne2

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I could use some clarification on what is received when an Able Gold client renews maintenance ($395).

Does that grandfather them in to v9 right away?
Do they continue to get v9 updates going forward?
If they do upgrade to v9, and then do not renew their maintenance, what happens to their license? Do they get updates still?
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MikeR  
#2 Posted : Wednesday, December 4, 2019 12:43:12 PM(UTC)
MikeR

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Hi Joe,

Keeping your subscription up to date entitles you to minor (e.g. R10 to R11) and major (e.g. Gold to AC9) upgrades. Once your subscription has expired then you would no longer receive updates (e.g. 9.0.1 to 9.0.2).
Thank you for your support!
Mike Randolph
AbleCommerce.com
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