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Joined: 11/7/2018(UTC) Posts: 303
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If you set a minimum order amount, say $25, and don't set a maximum and have <$25 in your basket, you get the minimum order message, but you also get the message "Your order exceeds the maximum amount of $0.00"
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Rank: Advanced Member
Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472
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I was trying to reproduce the issue and I am not able to get less than min quantity in the basket. From the product page, the minimum can't be changed, and I can't modify the basket page either. I even tried removing the restriction, purchasing the product at qty 1, enforcing 25 minimum, and then reordering. It always defaults to the minimum qty.
What steps are you taking? Are you sure there isn't a value of 0 in the maximum field? |
Thanks for your support!
Katie Secure eCommerce Software and Hosting |
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Rank: Advanced Member
Groups: Developers
Joined: 11/7/2018(UTC) Posts: 303
Thanks: 21 times Was thanked: 5 time(s) in 5 post(s)
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Katie, this is the minimum and maximum order amount, set on the configure store page, not each product.
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Rank: Advanced Member
Groups: System, Administrators, Developers, Registered, HelpDesk Joined: 10/29/2018(UTC) Posts: 472
Thanks: 4 times Was thanked: 34 time(s) in 33 post(s)
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Hi Judy,
Thanks for clarifying. I am able to reproduce the issue and will report it as a bug. In the meantime, you can enter a high value in the maximum field and the second warning message will disappear.
I also noticed that the highlighted warning text on-screen doesn't fit well over the basket. It needs to be adjusted. We'll get that reported as well. |
Thanks for your support!
Katie Secure eCommerce Software and Hosting |
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