Rank: Member
Groups: Authorized User, Developers, Registered Joined: 12/19/2018(UTC) Posts: 11
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Good Morning, www.macoy.com is our site. What trigger do I use to send an automatic email when someone leaves something in the shopping cart? I see the email but not a trigger. Thanks
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Rank: Administration
Groups: Admin, Administrators, HelpDesk, System, Authorized User, Developers, Registered Joined: 10/5/2018(UTC) Posts: 175
Thanks: 8 times Was thanked: 17 time(s) in 15 post(s)
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There is no event trigger for abandon baskets alert. There is a report to see all the abandoned baskets under Dashboard > Reports > Customers > Abandoned Baskets with a button to trigger email.
The template selection can be found under Configure -> Email section.
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Rank: Newbie
Groups: Developers
Joined: 4/30/2019(UTC) Posts: 1
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Is there any chance of adding this in the future?
Our SEO guy is also pushing for this so we can automatically encourage customers to finish checkout, possibly with a coupon. Manually sending them each day is tedious.
We purchased a plugin for AC Gold, but was hoping v9 would have automatic abandoned cart emails built in.
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Rank: Advanced Member
Groups: Admin, Administrators, Developers, Registered, HelpDesk, Authorized User Joined: 7/31/2019(UTC) Posts: 77
Was thanked: 8 time(s) in 8 post(s)
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Hi, There is a good news for you, the next release of AC9 have this feature and a lot of other new automation possibilities. We have a Zapier integration with a lot of new exciting features and new events and triggers. Thanks, Naveed Ashraf |
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