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Order Return events not firing
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sweeperqb  
#1 Posted : Saturday, May 28, 2022 1:05:21 AM(UTC)
sweeperqb

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Set up a simple handler via a plug-in to see which of AC9's events fire when. For the most part events seem to fire when I would expect them to. However, when using the Returns tab on an order to return items, neither of these events are firing: ShipmentReturned -OR- ShipmentReturnedPartial.

As a side note, since neither of these events are firing, I can't tell if these events are solely based on products? The return panel only allows me to return products, not shipping. So if there are 2 products and 1 shipping line... Clearly if I only return 1 product it should be ShipmentReturnedPartial. However, if I return both products but the shipping line can't be removed via the Returns tab, should it be firing ShipmentReturned or ShipmentReturnedPartial?
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nadeem  
#2 Posted : Monday, May 30, 2022 10:15:58 AM(UTC)
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Hi,

The ShipmentReturned and ShipmentReturnedPartial events aren't implemented although these appear in the list of available events. If you see the DefaultEventHandler.cs, you will notice NotImplementedException is thrown for both events. Even these events aren't hooked anywhere which is why it isn't triggered.
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nadeem  
#3 Posted : Tuesday, May 31, 2022 12:31:25 PM(UTC)
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By the way, I have this logged to be investigated for a future version. Thank you!
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