logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
9.0.4 restore encryption key requires app pool restart to take effect
Options
Go to last post Go to first unread
Previous Topic Next Topic
Joe Payne2  
#1 Posted : Wednesday, February 2, 2022 9:15:22 AM(UTC)
Joe Payne2

Rank: Advanced Member

Groups: HelpDesk, Developers
Joined: 11/9/2018(UTC)
Posts: 564

Thanks: 122 times
Was thanked: 26 time(s) in 25 post(s)
Please confirm before logging.

I restored a live db to my local dev environment, spun up the site and went to security/encryption settings. I restored the encryption key, that worked exactly like it should. There is minor typo in the confirmation text after the key is restored, no biggie.

I went to configure/carriers, checked the UPS carrier credentials and they were still missing.

I restarted the app pool, refreshed the ups carrier settings page and now the credentials appear.
Back to top
thanks 1 user thanked Joe Payne2 for this useful post.
nadeem on 2/3/2022(UTC)

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
nadeem  
#2 Posted : Thursday, February 3, 2022 11:51:13 AM(UTC)
nadeem

Rank: Advanced Member

Groups: Administrators, Developers, Registered, HelpDesk, Authorized User, Admin, System
Joined: 10/11/2018(UTC)
Posts: 110

Thanks: 19 times
Was thanked: 18 time(s) in 18 post(s)
Joe, I just did a test and confirmed that the shipping gateway configurations are loaded after the application is restarted. Thanks for pointing that out!
Back to top
Katie S  
#3 Posted : Thursday, February 3, 2022 12:42:51 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 472

Thanks: 4 times
Was thanked: 34 time(s) in 33 post(s)
I just updated the documentation to include this step.

Thanks Joe.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.192 seconds.