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Two google errors related to review - Review count must be positive; Rating Value is out of range
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Macoy  
#1 Posted : Tuesday, September 10, 2019 6:07:13 PM(UTC)
Macoy

Rank: Member

Groups: Authorized User, Developers, Registered
Joined: 12/19/2018(UTC)
Posts: 11
Hello
We have these two product errors on Google search and it is related to the variants of our many products.

The errors are
1) Review count must be positive
2) Rating Value is out of range.

I think it is related to this below.

"aggregateRating": {
"@type": "AggregateRating",
"bestRating": "10",
"worstRating": "1",
"ratingValue": "0",
"reviewCount": "0"


What do we do? Each variant is not going to have a review. Should I turn something off?

If you want to know one product try https://www.macoy.com/Go...385-Solid-Back-8763.aspx



Thanks
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shari  
#2 Posted : Thursday, September 12, 2019 2:38:57 AM(UTC)
shaharyar

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 704

Thanks: 5 times
Was thanked: 113 time(s) in 112 post(s)
Hi Macoy,

We shouldn't be rendering an aggregate rating section if the review count is 0.
To fix the issue you need to update a view file.

1- Please open the file \Website\Views\Product\_ProductSchema.cshtml

2- Search for the code

Code:
"aggregateRating": {
"@@type": "AggregateRating",
"bestRating": "10",
"worstRating": "1",
"ratingValue": "@Model.RatingValue",
"reviewCount": "@Model.ReviewCount"
},


3- Replace it with

Code:
@if (Model.ReviewCount > 0)
    {
        <text>
            "aggregateRating": {
            "@@type": "AggregateRating",
            "bestRating": "10",
            "worstRating": "1",
            "ratingValue": "@Model.RatingValue",
            "reviewCount": "@Model.ReviewCount"
            },
        </text>
    }


Please let me know if there are still any errors.

Thanks
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