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Error navigating to home page after upgrade
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judy at Web2Market  
#1 Posted : Wednesday, July 24, 2019 12:15:21 PM(UTC)
judy at Web2Market

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We upgraded an RC3 site to the final build and had a few issues, but most are resolved. The issue now is that just navigating to the home page throws a 404. If you go to all other pages, the site is fine. Here is what we did:
Created a new folder for the final build files and uploaded all files in the website folder in the zip to that folder.
Pointed IIS to that new folder.
I had some issues because of the license, but I think they are resolved. When I first opened the site, I was prompted to start the install process. At that point, I entered my localhost license since I didn't have the one that the server guys used the first time/wasn't sure how they installed/localhost always used to work as temporary license on Gold site. That didn't work though- all pages redirected to localhost. So then I copied the license file from the old folder to the new one and the site was fine. The license information displays OK in the admin.
Any idea why just going to the domain name to the home page throws a 404?
Thanks
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Katie S  
#2 Posted : Wednesday, July 24, 2019 1:37:04 PM(UTC)
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Hi Judy,

We have a separate build for the upgrade from RC3 to Final. Please make sure you are using that one instead of the full build. It has the upgrade script that will make database changes.

http://help.ablecommerce...AbleCommerce_9_Final.htm

Please let me know if you have any trouble.

Thanks,
Katie
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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judy at Web2Market  
#3 Posted : Thursday, July 25, 2019 5:42:47 AM(UTC)
judy at Web2Market

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Thanks, Katie. That wasn't listed the other day- we checked on several sites.
Just clicked the link and got a 404-http://downloads.ablecommerce.com/ac9/sr/AC9_upgrade_RC3_Final.zip

Edited by user Thursday, July 25, 2019 5:43:37 AM(UTC)  | Reason: Not specified
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dajoy25928596  
#4 Posted : Thursday, July 25, 2019 7:36:28 AM(UTC)
dajoy25928596

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I also encountered a 404 trying when I clicked on the Download button for the latest release:
http://downloads.ablecom...C9_upgrade_RC3_Final.zip

What is the correct URL?
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MikeR  
#5 Posted : Thursday, July 25, 2019 10:08:11 AM(UTC)
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Hello,

Sorry for the trouble, here is the correct URL which has been updated in our xml file as well, so it will show up correctly in ac9 RC3.

http://downloads.ablecom...upgrade_RC3_to_Final.zip
Thank you for your support!
Mike Randolph
AbleCommerce.com
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