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jeffr_ca  
#1 Posted : Wednesday, October 30, 2019 2:17:19 PM(UTC)
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Does anyone else see a non-responsive, horizontal scrolling items list when they view a cart on mobile?

This is on Version: 9.0.1.5867 and I believe it was this way prior to this update as well. It is more noticeable when products have longer titles.

Non-ResponsiveCartonMobileb.jpg (44kb) downloaded 4 time(s).


Thanks!

-Jeff

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shari  
#2 Posted : Friday, November 1, 2019 4:58:23 AM(UTC)
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Hi Jeff,

The cart is an HTML table grid and normally adding a scroll feature to a grid is what is called a responsive table.

Nevertheless, we can still discuss how can we improve.

Thanks
Joe Payne2  
#3 Posted : Friday, November 1, 2019 7:50:53 AM(UTC)
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I disagree with the word "improve" it. Try it with longer product names, or a product that has product template inputs. The right-most columns get pushed out so far out you cannot see quantity, adjust quantity or see item totals.

In it's current form the basket page on mobile is unusable for anything but short product names. It doesn't need improved, it needs fixed.

Edited by user Friday, November 1, 2019 7:51:28 AM(UTC)  | Reason: Not specified

jeffr_ca  
#4 Posted : Friday, November 1, 2019 9:26:24 AM(UTC)
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Hi Shari,

I suppose you could call it "responsive" if you wish, but it doesn't make it look good on mobile.

These are examples of sites with workable mobile carts in order of preference:

Screenshot_20191101-080007b_Chrome.jpg (144kb) downloaded 0 time(s). Screenshot_20191101-075854b_Chrome.jpg (162kb) downloaded 0 time(s). Screenshot_20191101-075801b_Chrome.jpg (101kb) downloaded 0 time(s).

Sorry, but I won't be deploying this:

Screenshot_20191101-080255b_Chrome.jpg (118kb) downloaded 0 time(s).


-Jeff


shari  
#5 Posted : Monday, November 4, 2019 2:23:57 AM(UTC)
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Thanks for the explanation and for sharing the examples. They will be helpful.

We will try to adjust the cart contents on the mobile view without scrolling.
judy at Web2Market  
#6 Posted : Monday, November 4, 2019 5:29:24 AM(UTC)
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While you are fixing, the wishlist page needs to be responsive also. It has the same issues as the basket.
jeffr_ca  
#7 Posted : Monday, November 4, 2019 9:28:48 AM(UTC)
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There are other situations as well that need work. I think the attention to mobile needs to be more than just cascading the desktop layout down the page. I'm hoping for more compact and functional mobile layouts to be built in for AC.

When you have products with the "More Details" tab turned on, the tabs layout spans multiple rows. And as noted to Katie in PM, the Product Options Grid is also broken.

Screenshot_20191104-084956b_Chrome.jpg (143kb) downloaded 0 time(s). Screenshot_20191104-090631b_Chrome.jpg (155kb) downloaded 0 time(s).

Would like to get closer to something compact like this. Note the "Filter" drop-down that could shorten the resulting displayed options in the grid to one of a 2 option multi-variant product (Size vs Color for example). This is also where my wishlist suggestion came about in the "Feature Requests" forum where the "Wishlist" buttons take up too much real-estate unless the entire grid is reformatted specifically for mobile.

Screenshot_20191029-085606b_Chrome.jpg (177kb) downloaded 0 time(s).
Katie S  
#8 Posted : Tuesday, November 5, 2019 7:11:05 AM(UTC)
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Good Morning all -

I just wanted to let you know that we found a solution to fix the responsive/mobile display issue. All tables will be reviewed, updated and tested first, but we should be able to provide the fix here asap.

Thanks,
Katie
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
thanks 2 users thanked Katie S for this useful post.
Joe Payne2 on 11/5/2019(UTC), jeffr_ca on 11/5/2019(UTC)
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