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Order Shipment Email overriding - Can we override the email triggering from the code while shipping an order?
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wahiid.iqbal26182468  
#1 Posted : Friday, November 1, 2019 8:48:57 AM(UTC)
wahiid.iqbal26182468

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Hi,

We are working on a plugin to ship order items of another partner online store. For this purpose, we want to save order shipment details as well as Tracking data in our database while avoiding triggering of Shipment email for specific orders. We want the shipment emails to trigger from the partner website rather than from our website.

Is there any shipment function where we OFF shipment notification email for those specific orders regardless of our Admin email triggering settings?

Thanks
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Katie S  
#2 Posted : Friday, November 1, 2019 9:12:54 AM(UTC)
Katie S

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Hi,

You can check out the Custom Order Status feature. This would allow you to create a custom order status for the imported orders with any desired triggers. The email templates are configured from the page as well.

Please go to Configure > Store > Order Statuses from the menu. First take a look at some of the existing statuses and how they are configured with triggers and email notifications.

Let me know if you have any questions.

Thanks for joining the forums!

Katie

Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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wahiid.iqbal26182468  
#3 Posted : Friday, November 1, 2019 9:28:06 AM(UTC)
wahiid.iqbal26182468

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Thanks, Katie for your quick response. But, if we don't want to create a custom order status but use code to handle it in our custom plugin? Can we do that?

-Waheed
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Joe Payne2  
#4 Posted : Friday, November 1, 2019 9:34:03 AM(UTC)
Joe Payne2

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Originally Posted by: wahiid.iqbal26182468 Go to Quoted Post

Is there any shipment function where we OFF shipment notification email for those specific orders regardless of our Admin email triggering settings?
Thanks


The default .Ship() method on the OrderShipment object does not have a parameter for triggers. Some of the other Able objects do, but not .Ship() unfortunately.

If you have full source, look at the code for OrderShipment.Ship(). You'll find a call to StoreEventEngine.ShipmentShipped() at the end. You could add your own parameter "bool fireTriggers = true" to the method signature and then encapsulate the call to store event engine in an "if (fireTriggers) {}"

If you don't have full source, you could technically ship an order shipment object "manually". if you're not using the request-tracking feature (I haven't in 6 years), all .Ship() does is set OrderShipment.ShipDate = LocaleHelper.LocalNow, saves the ordershipment and then calls the trigger. That way you're just rolling your own ship logic without the call to store event engine.
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thanks 1 user thanked Joe Payne2 for this useful post.
Katie S on 11/1/2019(UTC)
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