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Lynsperf  
#1 Posted : Thursday, January 2, 2025 6:03:27 PM(UTC)
Lynsperf

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Groups: HelpDesk
Joined: 11/15/2021(UTC)
Posts: 10
I have noticed since the New Year started that the UPS quoted pricing for customer orders is significantly lower than what I am charged when I go to ship the order through my UPS account.

I am losing on average, $20 on a big order and $5 on orders under $25.

Has there been a update from UPS that is not included in the latest Able version?
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Katie S  
#2 Posted : Thursday, January 2, 2025 6:54:17 PM(UTC)
Katie S

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Hi,

We get the prices from UPS, so something may have changed on their end. There are some options within the Able /UPS config page, so you can use "Retail" rates that should match what is quoted by their own website.

We have made no changes in the code and I'm not aware of any UPS API changes. Any pricing changes typically are not calculated through the code, but rather on the UPS side. We just send in the package information along with addresses to/from to get back a rate.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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Katie S  
#3 Posted : Thursday, January 2, 2025 7:20:49 PM(UTC)
Katie S

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I did a little more digging and there are no changes to the UPS API in 2025.

The did have a price increase effective Dec. 23, 2023 and another expected on Jan. 13th, 2025.

Yes, United Parcel Service (UPS) increased their rates in 2025:

General Rate Increase (GRI)
UPS increased its base rates for all shipping services by an average of 5.9% on December 23, 2024.

SurePost service

UPS increased rates for its SurePost service on January 13, 2025. Increases included:

  • A 9.9% increase for packages weighing 1–9 lbs
  • A 6% increase for packages weighing 10 lbs and above
  • A 61.8% increase for the SurePost Delivery Area Surcharge (DAS)
  • A 69.4% increase for the SurePost Extended DAS


Fuel Surcharges

UPS increased its U.S. Ground Domestic and UPS SurePost Fuel Surcharge and its U.S. Domestic Air Fuel Surcharge on December 23, 2024.


Minimum charge

UPS increased its minimum charge from $10.70 to $11.32.

Zone list and Delivery Area Surcharge

UPS changed its list of zip codes for zones and the Delivery Area Surcharge on October 26, 2024.

Large Package Surcharge and Additional Handling Charge

UPS updated how it calculates its Large Package Surcharge and Additional Handling Charge on January 27, 2025.

(This answer generated from AI)
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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