I understand, and expected as much.
I did have debug enabled, and I didn't find a stripe log file in the app_data\logs folder.
I did see the error both on the AC side, and on the Stripe dev dashboard side.
Looking closer in the logs folder, I see it in app.log. Perhaps the exception chain will help you?
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2024-02-15 13:46:17,949 ERROR AbleCommerce Provider threw exception in DoAuthorize.
Stripe.StripeException: Sending credit card numbers directly to the Stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using, see
https://stripe.com/docs/testing. To enable raw card data APIs in test mode, see
https://support.stripe.c...s-to-raw-card-data-apis. at Stripe.StripeClient.ProcessResponse[T](StripeResponse response)
at Stripe.StripeClient.<RequestAsync>d__25`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Stripe.Service`1.<RequestAsync>d__26`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Stripe.Service`1.Request[T](HttpMethod method, String path, BaseOptions options, RequestOptions requestOptions)
at Stripe.PaymentMethodService.Create(PaymentMethodCreateOptions options, RequestOptions requestOptions)
at CommerceBuilder.Payments.Providers.Stripe.StripeProvider.DoAuthorize(AuthorizeTransactionRequest authorizeRequest)
at CommerceBuilder.Services.PaymentService.Authorize(AuthorizeTransactionRequest request, IPaymentProvider paymentProvider)
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Originally Posted by: Katie S Ok, I'll have to find our test info and give it a try. We have two releases per year, and we support many different gateways. We don't always know when something changes until it's already happened. This is quite common.
One thing that you can try is enable the debug for the gateway. Run another test transaction and check the stripe log file under \app_data\logs\ folder. This will often give you a bit more info.