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AC 9.0.7 Missing Email Templates! - Where do we find the new "Payment Declined" email template?
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pdsteiner8198692  
#1 Posted : Monday, December 19, 2022 10:13:56 AM(UTC)
pdsteiner8198692

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I have these error warnings in the log entries, like missing email templates such as "Payment Declined", "Order Cancellation", "Order Shipped MOD". Are they missing by default when AC is installed? If yes, should we copy them from the old store, do they have the same template?

Screen Shot 2022-12-19 at 18.10.03.png (438kb) downloaded 2 time(s).

Thanks

Edited by user Monday, December 19, 2022 11:22:30 AM(UTC)  | Reason: Not specified
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nadeem  
#2 Posted : Monday, December 19, 2022 11:25:59 AM(UTC)
nadeem

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Quote:
Are they missing by default when AC is installed? If yes, should we copy them from the old store, do they have the same template?


These seem to be the custom email templates that need to be manually copied over. So Yes, you can copy those email templates from your old store and update the look and feel if needed. But overall the templates should work. You should already have the entries in the database table ac_EmailTemplates.
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pdsteiner8198692  
#3 Posted : Monday, December 19, 2022 12:28:05 PM(UTC)
pdsteiner8198692

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Thanks nadeem. It was easy to copy them over and apply the new style (TABLE.EMAIL, TH, TD).
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