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Turn off Ship To Multiple Addresses? - Cannot seem to turn this function off
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SteveFeher  
#1 Posted : Wednesday, September 18, 2019 10:35:54 PM(UTC)
SteveFeher

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Joined: 11/1/2018(UTC)
Posts: 29
Having a terrible time trying to turn off the "Ship to Multiple Addresses" option in the store.

In the Dashboard > Configure > Store > General section of the Admin, there's an checkbox option under the Checkout Options section to "Allow users to create orders with multiple shipping addresses". I would like to turn this off, but when I attempt to uncheck this box and save the settings, this page fails to save. The page just does not save.

Then, if I login to the database and attempt to locate the field in the ac_StoreSettings table, I cannot find anything about enabling/disabling multiple shipping addresses.

Anyone else able to duplicate this error?
If I could find the proper setting in the DB to disallow the setting that would be immediately helpful.

Thanks!
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shari  
#2 Posted : Thursday, September 19, 2019 5:03:29 AM(UTC)
shaharyar

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Hi Steve,

I have tested in my local install and its working absolutely fine for me.
I don't know why it fails when you save the settings.

You can see the browser console if there are any errors.

Right-click on your page and select the inspect option. Visit the network tab and then click the Save button.
See the response if the requests fail.

For now, you can manually add the entry in database in ac_StoreSettings table.

The FieldName is EnableShipToMultipleAddresses
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SteveFeher  
#3 Posted : Thursday, September 19, 2019 6:03:47 AM(UTC)
SteveFeher

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I do not recall seeing that field in the table... coukd be part if the problem!!
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SteveFeher  
#4 Posted : Thursday, September 26, 2019 9:54:17 AM(UTC)
SteveFeher

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Joined: 11/1/2018(UTC)
Posts: 29
OK -- very strange.
The field "EnableShipToMultipleAddresses" was NOT in the StoreSettings table.

But -- that's not the most strange.
I have TWO different installations of Version 9 (build 5588). These are not the same:

in Site #1 (DB1) the StoreSettings table has 174 records.
in Site #2 (DB2) the StoreSettings table has just 103 records.

HUH?

There has NOT been any customizations to DB1 that would have included all those fields.

One additional point:
I had updated Site #1 / DB 1 from the original Version 9 release to the latest build. Perhaps something did not go correctly in this update process?

Help would be appreciated.
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shari  
#5 Posted : Thursday, September 26, 2019 12:34:05 PM(UTC)
shaharyar

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Hi Steve,

The default values for most of the store settings are initially stored in code and with a new install, all settings are not stored in the database. When we go to the settings page and click save button this is the time our code creates entries in the database.

So if you are seeing different counts for entries in StoreSettings table for multiple site dbs, it is absolutely normal.

I think there is no issue with the update process.

Keep enjoying Ablecommerce!!!
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