We use Web2Market for my hosting service, it is worth noting that only a few AbleCommerce hosting providers will ever give you full access to their dedicated servers. So, you may need to put up a little bit of a fight.
The reason is quite simple, they don't want the user who's might be unexperienced mess things up, and then they have to spend their tech support in trying to fix things, so you'll need to explain to them that you're not going to mess anything up, and you'll take full responsibilities if you do.
I have been with them now for over a year, and it has been absolutely fantastic, any issue it's usually the result of somebody else outside their servers, and I come to that conclusion quickly because I can go into the servers and check around.
Only once did they have to reset the app pool, and ever since then, if the situation needs to arrive I can reset it myself.
I run my own backup software, I have access to the firewall, although I don't use it, they will configure their stuff on the watchguard appliance. I can reset services, make my own ODBC connections and restart services as needed.
Furthermore, I also have Google Drive set up on both servers, so no more frigging FTP crap. As a full fledge vampire, I do all my work at night and make sure everything is working before I transfer to a new version, but still maintain the option to transfer back without getting them involved.
Some other things about this company, it's a company, not a one-man show. They have support tickets options that they use, should respond within 20 minutes if you're unable to resolve the problem yourself.
Judy, an active user on this forum, is one of their developers and whenever I have an issue she steps in to verify. A few weeks ago I had a issue with a module that was programmed by someone else, and due to bad coding, it messed up my order page. She was able to verify, I was able to then confirmed what the issue was and got the site up and running again.
Yes, I could host it on liquid web since it's both a development and production server. Development takes place under a directory right off the C drive called WebSites, and production, if I wanted to, is in the standard InetPub directory.
Since you're open to suggestions, the business addition of Cloudflare has been a valuable tool in reducing problems for us. As I mentioned before, with a few simple steps I can go back to a previous stable version, but soon we will have the ability to switch servers on demand with no propagation whatsoever.
All this accomplishes one thing, when I do go to bed, I can sleep very well because of the systems in place, I can determine what the issue is rather quickly, and from an owner, developer, web designer, SEO junkie point of view, that is an ultimate gift.
I hope soon of this helps.
Hopefully, the next post will be you got version 9 running and everything is working.
-Ray
Edited by user Friday, November 11, 2022 5:12:14 PM(UTC)
| Reason: Not specified