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ray22901031  
#1 Posted : Monday, October 18, 2021 11:08:00 AM(UTC)
ray22901031

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I'm getting the following error on the Google reCaptcha when trying to login:

ERROR for site owner: Invalid key type

All we did was enter the proper key by removing the trial key. Now I'm completely locked out, I've gone behind the scenes to the store settings, and switching the "GoogleReCaptchaEnabled" to false and even entering the test keys again, but I'm still getting the error and we are locked out.

How do I get back in?

Very important.

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shaharyar  
#2 Posted : Monday, October 18, 2021 11:14:39 AM(UTC)
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After updating the store setting value in database you should restart the application.
ray22901031  
#3 Posted : Monday, October 18, 2021 11:21:33 AM(UTC)
ray22901031

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You mean IIS?
shaharyar  
#4 Posted : Monday, October 18, 2021 11:23:34 AM(UTC)
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Yes

Thanks
ray22901031  
#5 Posted : Monday, October 18, 2021 11:26:52 AM(UTC)
ray22901031

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Thanks, I'm back in.

Question, on the Google reCAPTCHA service, does this software support v2 or v3 or both?

Thanks


UPDATE: Only v2 is supported, try v3, me bad!

Edited by user Monday, October 18, 2021 12:05:47 PM(UTC)  | Reason: Not specified

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