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Phantom screen - At Checkout
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ray22901031  
#1 Posted : Sunday, July 18, 2021 1:05:16 AM(UTC)
ray22901031

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We are in the process of doing some testing before going live, now that we actually have a working gateway. When running some tests, and doing a test check-out, in our situation the billing and shipping are different, at the very end before we go to the payment screen, we get this quick phantom screen.

The screen displays for second or two and then switches to the payment screen.

Not sure if this is normal, I was able to videotape it and snap a screenshot of the screen. The screen does not interfere with the checkout process, but I'm just curious if this is normal?

Many thanks for those that can offer assistance.

-Ray

Checkout Shipping Form.jpg (333kb) downloaded 10 time(s).

Edited by user Sunday, July 18, 2021 1:06:41 AM(UTC)  | Reason: Not specified
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shaharyar  
#2 Posted : Monday, July 19, 2021 4:27:33 AM(UTC)
shaharyar

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Hi Ray,

This is normal and is not an issue. Anyways an improvement is already logged and hopefully will be fixed in the future release.

Regards
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