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Manage orders filter weirdness
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judy at Web2Market  
#1 Posted : Tuesday, January 5, 2021 6:14:33 AM(UTC)
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AC 9.0.3 site. On manage orders, they select Last Month, all valid orders and cancelled orders are also displayed. I ran the manage order filtering locally so I could get the sql query and it is the following, with values replacing parameters and names and addresses, etc not output.
SELECT TOP (500) this_.OrderId as orderid1_40_0_, this_.OrderNumber as ordernumber2_40_0_,
this_.OrderDate as orderdate3_40_0_
FROM ac_Orders this_ WHERE this_.OrderId in (SELECT this_0_.OrderId as y0_ FROM ac_Orders this_0_ WHERE this_0_.StoreId = 1 AND
this_0_.OrderDate >= '12/01/2020' and this_0_.OrderDate <= '12/31/2020' and this_0_.OrderStatusId in
(1,11,9,3,14,7,4,12,13))
ORDER BY this_.OrderId desc

When I ran that query on the store database, order # 31209 did not show up, which is correct.
It does show on the manage orders page, though.
See attached images.
Any ideas?
2021-01-05_7-06-41.png (18kb) downloaded 1 time(s). 2021-01-05_7-05-29.png (43kb) downloaded 2 time(s).
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shaharyartiwana25816656  
#2 Posted : Thursday, January 7, 2021 5:37:23 AM(UTC)
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Please make sure that OrderStatus Cancelled is marked as Invalid in admin OrderStatuses page.
Please visit this page for confirmation site.com/Admin/Store/OrderStatuses.

I suspect it being marked as valid order status and because of this it is appearing in the order search.

Please keep us updated.
Thanks
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judy at Web2Market  
#3 Posted : Thursday, January 7, 2021 5:54:10 AM(UTC)
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Thanks, I had checked that- it is marked as invalid and the statusId is not in the list of statusIds in the sql query.
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judy at Web2Market  
#4 Posted : Monday, January 11, 2021 6:55:49 AM(UTC)
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I think I figured out the issue. When I first go to the page, All Valid is selected, so you assume that the orders are filtered then like they were in AC Gold. The cancelled orders show. If I click search, the cancelled orders don't show.
The change pages dropdown has weirdness also. If I search and the orders are filtered to All Valid, but I change to 100 page, the cancelled ones show again. The filter should still apply when changing number of pages.
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shaharyartiwana25816656  
#5 Posted : Monday, January 11, 2021 7:04:33 AM(UTC)
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Quote:
If I search and the orders are filtered to All Valid, but I change to 100 page, the cancelled ones show again. The filter should still apply when changing number of pages.


This issue has been fixed and will be available in the next release.

Thanks for your support!
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shaharyartiwana25816656  
#6 Posted : Tuesday, January 12, 2021 2:31:35 AM(UTC)
shaharyar

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To Fix,

1- Search for file \Website\Areas\Admin\Views\Orders\_ListOrders.cshtml
2- Replace the contents of the file attached and save _ListOrders.txt (7kb) downloaded 2 time(s).
3- Open file \Website\Areas\Admin\Controllers\OrdersController.cs
4- Search for the code block
Code:
#region MANAGE ORDER
.
.
.
.
#endregion

5- Download the attached file and ONLY replace the (#region MANAGE ORDER) code block with the code in the file. Manage Orders.txt (21kb) downloaded 2 time(s).

Note: this is recommended that you should first try these changes locally before applying them on a live site.

Edited by user Tuesday, January 12, 2021 7:03:58 PM(UTC)  | Reason: Not specified
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thanks 1 user thanked shaharyar for this useful post.
judy at Web2Market on 1/12/2021(UTC)
judy at Web2Market  
#7 Posted : Tuesday, January 12, 2021 7:35:04 AM(UTC)
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Is this a fix you can give code for or is it in source code? The site that reported it is a 9.0.3 site and they are very unhappy with all the bugs in AC9. The other site is a big 9.0.3 site and it will really hinder their operations.
Thanks

Edited by user Tuesday, January 12, 2021 7:36:05 AM(UTC)  | Reason: Not specified
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judy at Web2Market  
#8 Posted : Tuesday, January 12, 2021 10:58:32 PM(UTC)
judy at Web2Market

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Thank you for this fix. I hadn't noticed your post before my last post.

Edited by user Tuesday, January 12, 2021 10:59:49 PM(UTC)  | Reason: Not specified
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