logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error

Options
Go to last post Go to first unread
judy at Web2Market  
#1 Posted : Monday, November 16, 2020 6:25:34 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 289

Thanks: 21 times
Was thanked: 5 time(s) in 5 post(s)
We have a site ready to go live and I'm scrolling through the error log. I've run across this- Is there any way I can determine what product it is? Without knowing that, it looks like an AC bug since it's not custom code.
An error has occured at http://elephantac9.web2m...n/Product/ProductDetails View less
Exception: Object reference not set to an instance of an object. Stack Trace: at AbleCommerce.Areas.Admin.Controllers.ProductController.ProductDetails(EditProductModel editProductModel) at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) at System.Web.Mvc.Async.AsyncControllerActionInvoker.b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.b__3d() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.b__1c() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.b__1e(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) at System.Web.Mvc.Controller.b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.b__5(IAsyncResult asyncResult, ProcessRequestState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.

shaharyartiwana25816656  
#2 Posted : Monday, November 16, 2020 9:15:24 AM(UTC)
shaharyar

Rank: Advanced Member

Groups: Admin, Developers, Registered, HelpDesk, Authorized User
Joined: 10/5/2018(UTC)
Posts: 704

Thanks: 5 times
Was thanked: 113 time(s) in 112 post(s)
It's hard to understand where the issue is without debugging. Do you have an opportunity to debug the source code:
Admin ProductController ProductDetails function?

The error is happening when saving the changes on the Edit Product screen. You will not be seeing a success message if this error occurs. This way you can look for the product id.
judy at Web2Market  
#3 Posted : Monday, November 16, 2020 12:09:55 PM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 289

Thanks: 21 times
Was thanked: 5 time(s) in 5 post(s)
No, I can't debug it since it is a remote site. I didn't get the error on my local site.
mazhar  
#4 Posted : Tuesday, November 17, 2020 1:57:22 AM(UTC)
mazhar

Rank: Administration

Groups: Admin, Administrators, HelpDesk, System, Authorized User, Developers, Registered
Joined: 10/5/2018(UTC)
Posts: 175

Thanks: 8 times
Was thanked: 17 time(s) in 15 post(s)
ProductDetails action is only used from EditProduct screen and when you save the product details. It could be be happening if somehow product id is null, I wonder if there is an customization made on this screen that can possibly submit it without product id? Can you please copy/paste full error details from app log file?

Edited by user Tuesday, November 17, 2020 2:02:10 AM(UTC)  | Reason: Not specified

judy at Web2Market  
#5 Posted : Tuesday, November 17, 2020 5:31:51 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 289

Thanks: 21 times
Was thanked: 5 time(s) in 5 post(s)
I'm sorry, I can't post the details from the app.log. For some reason, we can't download the current. app.log via ftp on our servers. The only change to the edit product page was sorting the manufacturers alphabetically. Don't worry about it for now. I think I was partly just whining about all the gibberish in the error log entries, but I guess that is how MVC does it.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.