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Daily sales reports are not calculating properly - Daily sales reports are not calculating properly
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ray22901031  
#1 Posted : Saturday, October 31, 2020 7:48:19 PM(UTC)
ray22901031

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The daily sales reports are not calculating properly the profit margin when you have options included. This is a very serious issue. Here's an example.

Base SKU: AAH84RCS8AA1AN
Price: 165.99
Cost: 150.00

This product has an option called extra battery,
Price: 24.99
COGS: 18.00

We go to the admin backend and I place a test order, we add:

Qty: 1 of SKU AAH84RCS8AA1AN ($165.99) with an extra battery ($24.99).

TOTAL TICKET PRICE: $190.98 - This is correct
TOTAL COS FOR THIS TICKET SHOULD BE: $ 168.00

When I run the daily sales report, Ablecommerce thinks the total COS for the entire ticket is $150.00, given me a profit of $40.98, when the actual profit should be $22.98. Ablecommerce is not taking into account the cost of sale of the option.

Can you imagine four years from now, if I tried to sell my business based on these reports what legal actions someone can take against me. This is a very serious issue for us, and it should be easily produced by anyone using this product. I have verified my numbers multiple times, I have verified that in my options, the cost of sale is filled in. Is there a setting somewhere in the software that I am missing?

If anybody else is using options that manipulates ticket totals, I would suggest that you run your reports to see if you're seeing the same thing. Using the latest version9.0.3 with no modifications.

I await your reply, and like always many thanks.
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ray22901031  
#2 Posted : Monday, November 2, 2020 5:41:50 AM(UTC)
ray22901031

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I think it's important to let you know that the report is correct when you're using kitting. I will need to run more complex orders to verify this again.

I hope this helps
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shari  
#3 Posted : Monday, November 2, 2020 6:05:10 AM(UTC)
shaharyar

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I have run a test locally with the same configurations. I am able to confirm the issue.

Again thanks for identifying the issue. I am opening a bug report for this issue.

Edited by user Monday, November 2, 2020 6:10:38 AM(UTC)  | Reason: Not specified
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