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Group Access Restriction - Admin User Locked Out
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jdepoy24549696  
#1 Posted : Thursday, June 13, 2019 2:36:25 PM(UTC)
jdepoy24549696

Rank: Advanced Member

Groups: Authorized User, Developers, Registered
Joined: 4/17/2019(UTC)
Posts: 80
Configure > Store > General

Access Restriction: Authorized Groups Only

Authorized Groups: selected from drop down

Admin Users could no longer access the site. ~/Admin/Log returns 404

~/Login displays header 2 times.
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MikeR  
#2 Posted : Thursday, June 13, 2019 3:08:49 PM(UTC)
MikeR

Rank: Advanced Member

Groups: Administrators, Developers, Registered, HelpDesk, System, Admin
Joined: 10/18/2018(UTC)
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Hi there,

Is the admin group included in the list of authorized groups? There have been changes since gold in the handling of these features.
Thank you for your support!
Mike Randolph
AbleCommerce.com
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jdepoy24549696  
#3 Posted : Thursday, June 13, 2019 3:23:23 PM(UTC)
jdepoy24549696

Rank: Advanced Member

Groups: Authorized User, Developers, Registered
Joined: 4/17/2019(UTC)
Posts: 80
No, only the Groups listed under Users > User Groups are options in the drop down.
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MikeR  
#4 Posted : Thursday, June 13, 2019 3:33:23 PM(UTC)
MikeR

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Groups: Administrators, Developers, Registered, HelpDesk, System, Admin
Joined: 10/18/2018(UTC)
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I see in Gold it behaves the same way only showing non-administrative groups for selection. But in Gold it allows admin users to still see the site. The way it's functioning now, of course, you need to add the group to administrative users. Not sure if this was intentional or if it's a bug?
Thank you for your support!
Mike Randolph
AbleCommerce.com
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jdepoy24549696  
#5 Posted : Thursday, June 13, 2019 3:51:47 PM(UTC)
jdepoy24549696

Rank: Advanced Member

Groups: Authorized User, Developers, Registered
Joined: 4/17/2019(UTC)
Posts: 80
I don't think that Admin Users should ever be locked out. The behavior in Gold makes sense to me. I would say that this is a bug.
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Katie S  
#6 Posted : Friday, June 21, 2019 9:50:53 AM(UTC)
Katie S

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Hi there,

I'm trying to understand what you are trying to do with the admin users and using the store membership feature.

Can you explain why this wouldn't work with normal non-admin groups? The reason I ask is that all admin groups should have some kind of access to the storefront unless it is disabled. This feature has more to do with membership which is a non-admin function.

If I have a better understanding of what you are trying to accomplish, it would help me figure out if this can be changed.

Thanks
Katie
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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