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Product review email template - URL not working
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ray22901031  
#21 Posted : Wednesday, June 12, 2024 11:01:42 AM(UTC)
ray22901031

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 2/17/2019(UTC)
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Yep I messed up here's the email template.


<html>
<head>
<style type="text/css">
TABLE.Email {
width: 640px;
padding: 0px;
margin: 0px;
border: 0px;
}

TABLE.Email TH {
font-weight: normal;
font-size: 20px;
color: #808080;
font-family: Calibri;
background-color: #cccccc;
text-align: center;
text-decoration: none;
padding: 5px;
}

TABLE.Email TD {
font-weight: normal;
font-size: 14px;
color: #000000;
font-family: Calibri;
background-color: #ffffff;
text-align: left;
text-decoration: none;
padding: 8px;
border: 1px dotted #ccc;
}
</style>
</head>
<body>

<table class="Email">
<tr>
<th class="Email">Thanks for your recent order with us!</th>
</tr>
<tr>
<td class="Email">
<p>Hello,</p>
<p>If you have a few minutes, we'd like to invite you to review the products you ordered. Just click on the link below to write a review and share your opinion with other shoppers.</p>

<p> Order #: #$order.OrderNumber </p>

<ul>
#foreach($product in $products)
<li><strong>$product.Name</strong> - <a href="${store.StoreUrl}${product.NavigateUrl.Substring(2)}?Reviewing=true#reviewsPane">Review this product</a></li>
#end
</ul>
<p>Thanks in advance for taking the time to review the products you purchased.</p>
<p>
We look forward to seeing you again!<br />
<a href="${store.StoreUrl}default">$store.Name</a>
</p>
<hr />
<p>
<p><strong>This is an automated message -</strong></p>
We will send only one invitation to review your recent purchase. If you do not wish to receive reminder email from this store, click the link below to unsubscribe from product review invitations for any future purchases.<br />
<a href="${unsubscribeLink}">${unsubscribeLink}</a><br />
If clicking the link doesn't work, you can copy and paste the link into your browser's address window, or retype it there.
</p>

</td>
</tr>
</table>
</body>
</html>
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Katie S  
#22 Posted : Wednesday, June 12, 2024 11:54:09 AM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
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It looks like you added the order number to the default template. I don't know why it doesn't work, but a developer might have some input on this. Though, not all nVelocity variables are compatible with every template.

We will test to confirm the unsubscribe is working properly. You shouldn't be seeing this:

"retail.webpagecontroller.you_have_successfully_unsubscribed_from_all_future_product_review_invitations"

If you want to do a quick check and make sure the translation for this resource name is:

You have successfully unsubscribed from all future product review invitations. If you are a registered user, you may join again by logging into your account and updating your profile.


Let me know if there is anything that I'm missing to report.

Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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ray22901031  
#23 Posted : Wednesday, June 12, 2024 2:10:44 PM(UTC)
ray22901031

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Joined: 2/17/2019(UTC)
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Yes that is correct
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Katie S  
#24 Posted : Thursday, June 13, 2024 11:36:29 AM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
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Hi Ray,

You can try this fix. I have not had a chance to confirm it myself though.

Fix for the Language string issue:


Find the view "_Subscription.cshtml"


Find the given line of code

@if (ViewBag.ListName == null || string.IsNullOrEmpty(ViewBag.ListName)) { <p>ViewBag.Message</p> }


Replace it with this code

@if (ViewBag.ListName == null || string.IsNullOrEmpty(ViewBag.ListName)) { <p>@GetResourceString(ViewBag.Message)</p> }

Unfortunately, the order number is not available with this template. It is not a simple change, so if it's important to show the order number, you'll need to request it as a feature for a future version.

Thank you!
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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ray22901031  
#25 Posted : Thursday, June 13, 2024 12:12:51 PM(UTC)
ray22901031

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 2/17/2019(UTC)
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Hi Katie,

I'm just reporting back. It works perfectly now. I'm sorry to hear about the order number. I think this would definitely be a request for a future version because it would be nice for the customer to see the order number just in case they are a repeat customer.

Furthermore, I am still getting Product review email messages from the old template, so obviously, they're somewhere in the database; I guess it's stored in some type of queue. Do you know where that is, so I can wipe it out and start fresh?

I must say that I'm a little bit surprised no one else has reported this

Many Thanks,
-Ray
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Katie S  
#26 Posted : Monday, June 17, 2024 3:53:44 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 465

Thanks: 4 times
Was thanked: 34 time(s) in 33 post(s)
Thanks for letting us know.

The bug would have been visible to the end user who wanted to opt-out. They would have then needed to report the issue back to the Able store owner, so maybe it wasn't worth the effort. It's hard to say. I'm not even sure how many Able stores have this feature running, so maybe that's the reason we haven't heard anything until now.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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