AbleCommerce Features
One of the first eCommerce platforms ever built with over 28 years of development.
Admin Features
All features listed below are included with the software and broken down into 21 categories. Expand each section to view its features list.
Order Management is a big part of running an eCommerce store. We provide the tools needed to make order fulfillment easy, automated, and flexible.
- Advanced Order Search
- Batch Order Updates
- Process Credit Card Payments
- Edit Payments
- Add Payments
- Shipping with tracking
- Edit Shipments
- Merge Shipments
- Split Shipments
- Edit order items
- Create new orders
- Recalculate Shipping
- Recalculate Taxes
- Process Item Returns
- Private or public notes
- Manage Addresses
- Process Subscriptions
- Process Electronic Goods
- Custom order statuses
- Order status notifications
Use the catalog system to create unlimited categories and subcategories. Assign products to any number of categories, or use them to organize your content pages. The structure of your catalog can be simple or complex; use a single category or many thousands.
- Unlimited levels deep
- Organize products and pages
- Easily navigate the catalog
- Adjust category sort order
- Batch delete and move
- Hide visibility in catalog
- Advanced search form
- Category listing widget
- SEO support for meta tags
- Create custom URLs
A product can have a vast array of features, or it can be as simple as a name and price. Use the kitting system to create unique combinations of products, or use variants to offer options that can change depending on a user's selections. Inventory control at the variant level is fully supported.
- Product image gallery
- Subscriptions for recurring orders
- Digital goods at base or option level
- Discounts at product level
- Specials with a start and end date
- Select products that are related
- Select products accessories to upsell
- Collect information from customer
- Templates allow product data to be shared
- Options support images
- Complete Kitting System
- Shared kit components
- Vendor support with notification
- Brands assignment for listings
- Summary, standard, and detailed descriptions
- Several shipping and calculation options
- Billable weight calculator
- Shipping methods at product level
- Use custom taxes or automate via Avatax
- Create gift wrap options
The user management system is a powerful feature. By assigning users to custom groups, you can offer special pricing, payment methods, shipping, discounts, and set page accessibility for members. Your store admin users can be given limited or full access to features within the Merchant Administration.
- Manage user addresses
- Purchase history report
- Edit and view user's basket
- Manage subscriptions
- Manage a user's payment profiles
- Page view report
- Search history report
- Disable or reenable accounts
- Details of login history
- Tax exemptions
- Custom group membership
- Advanced search form
- Create orders on behalf of user
- Affiliate referrals
We offer a complete eCommerce system with content management built-in. Create unlimited content pages and organize them within the catalog or use them a la carte. Easily setup a blog using the premade templates. You can even create content in advance and set a publishing date for the future.
- Unlimited content pages
- Page listings with image and description
- Change accessibility options
- Page author
- Publish date in future
- Built-in WYSISYG editor
- Easy find search form
- Custom design templates
- SEO support for meta tags
- Create custom URLs
Our latest feature is a new website design system that allows any person with limited skills to change nearly anything in the store without having to hire an expensive designer or developer. This feature cannot be described in words. Please watch this video to learn more.
- Change any text on-screen
- Design custom layouts and templates
- Drag and drop widgets into a page
- Easily change colors and styles
- Design globally or down to the page level
- Responsive Design - supports all devices
- Import, export, and copy themes
- Customize workflow with application pages
- HTML snippets for sharable content
- Store logos for standard, mobile, and invoices
Our latest shipping feature includes the ability to combine any number of shipping methods into a group, and apply that ship group to applicable products. This allows a merchant to create unique shipping scenarios and offer only those methods that the item can ship by.
- Create custom shipping groups
- Weight and dimensional weight calculations
- Shipping from multiple locations
- Customers can ship to multiple destinations
- Create shipping zones by country, state, or zip
- Apply special shipping conditions
- Integration with Shipstation
- Apply shipping to members of a group
- Use custom methods, live rates, or combination of both
- Shipping methods: flat rate, by weight, by price
- Carrier support: UPS, USPS, Australia Post, Canada Post
- Minimum or maximum purchase requirements
- Handling fees: fixed or percentage
- Advanced UPS integration with label printing
Recent tax laws may affect online retailers soon. Be prepared for upcoming changes and use AvaTax to automate all your tax calculations and reporting. For states that have simplfied taxes, you can use the built-in custom tax feature and create your own tax tables. The tax reports will allow you to complete your state forms manually.
- Certified AvaTax integration
- Apply taxes to members of a group
- Compounding taxes (tax on tax)
- Address nexus: billing or shipping
- Rounding rules: common, up, even
- Per unit calculation (VAT)
- Washington state tax integration
- Create tax zones by country, state, or zip
- Tax settings for display options in the store
- Create unlimited tax rules and codes
- Tax reporting by country, state, or zone
- Report on the collection of tax and order amounts
AbleCommerce offers many different payment solutions including secure storage of customer payments as an option with the Authorize.net CIM payment gateway. Additionally, payment methods can be set up for purchase orders, bank drafts, credit cards (foreign and domestic), gift certificates, and we have several PayPal options.
- Certified Braintree integration
- Apply payment methods to members of a group
- Built-in credit card validation (all types)
- Create unlimited custom payment methods
- Recurring payments via Authorize.net CIM
- Certified Chase Paymentech Orbital integration
- PayPal IPN, Express, and PayPal Payments Pro
- PayPal Website Payment Certificates
- All gateways support sandbox or test mode
- Authorization, Capture, Partial Capture, Void, and Refunds
The Payment Manager has several features for processing orders in batch. Bookkeepers will appreciate the ability to search for transactions and create custom reports.
- Search by transaction ID
- Custom search reports
- Transaction fraud results
- Batch capture of authorizations
- Filter by payment status or method
- Current order balances
There are many different reports to assist the merchant, including sales, products, customer, marketing, and system reports. Most reports offer a time selection, visual graphing, as well as detailed data which can be exported to a CSV file.
- Monthly sales
- Annual sales
- Sales over time
- Daily sales
- Taxes
- Sales by product
- Popular products
- Popular categories
- Low inventory
- Sales by customer
- Coupon usage
- New and existing users
- Page views
- Browser popularity
- Search history
- Affiliates' sales
- Affiliate details
- Sales by referrer
- Sales by country
- Sales by state
- Abandoned baskets
- Who is online?
- Orphaned items
- Audit log
- Database
Generating new sales is a constant part of running a successful business. Use our marketing tools to create a featured product listing and offer product specials. Coupons may apply to an order, products, or shipping with minimum or maximum purchase amounts to qualify. Discounts may be used at the global store level and can trickle down to the category and product levels.
- Unlimited coupons: order, product, shipping
- Repeat coupon for BOGO offers
- Restrict coupon to members or products
- Set date range for coupon start and expiration
- Limit use with other coupons
- Unlimited discounts: global, category, or product
- Support for overlapping discounts
- Restrict discount to members
- Apply discount as percent or amount off
- Manage featured product listings
- Unlimited mailing lists for email signup
- Public or private mailing lists
- Opt-in process with verification or confirmation
- Automatic product feed for Google and Shopping.com
- Google feed supports product variants
- Exclude products from any feed
- List product specials, accessories, and related items
- Report sales by location or referring URL
Many search engine optimization (SEO) options are available, everything from custom URLs to advanced dynamic redirects. Every page, category, and product will have a title, URL, and meta information. New URLs are generated to be search engine compatible and benefit most from the use of additional keywords via the catalog structure.
- Create custom URLs to retain past links
- Customize the page title for any page in the store
- Add meta descriptions and keywords to any page
- Include custom css or script in the HTML head
- Automatic generation of the XML sitemap
- Support for multiple site map files with index
- Several change frequency options for the sitemap
- New URLs conform to best SEO practices
- Unlimited fixed and dynamic redirects
- Support for custom file extensions
- Second level cache to improve redirect performance
- Statistics tracking for each redirected URL
- Built-in test form to confirm URL redirects
- Support for Google Universal Analytics
Securely set up subscription orders and customer payment profiles using the Authorize.net CIM payment gateway. Adjust the business logic settings to match your shipping schedule and manage subscription renewals. All email notifications are built-in and can be customized as needed.
- Advanced search form with subscription status
- Edit subscription charge, frequency, or expiration
- Manage payment profiles for the subscription
- Display results for the last payment and next payment date
- Manage shipping addresses for the subscription
- Automatic subscription activation with a paid order
- Subscriptions may be optional with incentive discounts
- Setup custom delivery schedule options for the customer
- Use a fixed delivery schedule by number of days or months
- Assign subscriptions to a member group
- Billing options: recurring, first payment, or one-time charge
- Set the number of days to create the order before payment
- Allow changes to subscription by the customer
- Allow cancelation of subscription by the customer
- Send payment reminders before next payment is due
- Send expiration reminders before subscription expires
- Setting for automatic removal of expired subscriptions
- Six preconfigured email templates included
Use the inventory management features to track and control stock. Display to customers the details about each product's inventory levels.
- Unlimited warehouse locations
- Manage inventory at the product or variant level
- Custom inventory messages for customers
- Set a stock availability date
- Restock notification for customers who request it
- Low inventory report with advanced search
- Batch adjustments stock levels
- Email inventory notifications to customers
- Allow product to be purchased if back-ordered
- Google Feed for product variants
The data exchange features are very powerful and open up many opportunities for further integration. We make it very easy to import or export using our built-in wizard. If you are moving from another ecommerce solution, please contact us for assistance.
- Import or update products
- Import or update product options
- Import or update product variants
- Restock notification for customers who request it
- Support for compressed CSV file upload
- Export products
- Export orders
- Export users
- Publish orders to ShipStation
- Sync order shipping statuses
AbleCommerce has a vast number of store configurations and settings. A favorite feature is the ability to customize internal business operations and work-flow using order statuses and triggers.
- Restrict access to store members
- Checkout terms and conditions
- Site disclaimer for age restrictions
- Units for weight and measurement
- Adjust timezone
- Catalog preview mode
- Custom order statuses and triggers
- Language translation resources
- Allow partial or multiple payments
- Currencies with automatic exchange rates
- Temporarily close store for maintenance
- Product review reminder system
- Configure custom zones (regions)
- Context-sensitive documentation and tooltips
Finally, covering the last of the system features, including application certification (in progress) for the latest PA-DSS requirements with Multi-Factor Authentication via Google's 2FA service. The PCI certification process takes approximately six months from start to finish. AbleCommerce software has been PCI certified since 2009.
- Upgrade manager for downloads
- Anonymous user maintenance
- Removal of expired subscriptions
- Page tracking with archive/delete logs
- Performance and tuning settings
- Secure SMTP and email authentication
- PA-DSS certification in progress
- Encryption key backup/restoration
- Separate merchant and admin password policies
- Google reCaptcha or standard image CAPTCHA
- Multi-factor authentication service
- Block IPs using the firewall
- Secure SSL per page or all of store
- Restrict file types allowed for upload
Customer Features
The features available to your customers are listed below, but it is up to you to decide what will be offered through the storefront.
Based on Bootstrap technology, the responsive website design means you will have a single set of pages that will automatically adjust to the screen size of the user's browsing device.
- Search content pages and products
- Product finder to narrow search results
- Browse the catalog by category
- Change currency of pricing
- Email a friend product information
- Facebook, Google+, Twitter, and Pinterest
- Signup for inventory notifications
- View and submit product reviews
- Create public or private wishlists
- Basket messages for changed products
- Track recently viewed products
- Group membership features and benefits
Your customers will appreciate having an account system that allows them to manage all of the features you make available to them. The entire system operates automatically based on the configuration settings provided and functions used.
- View and print order invoices
- Order statuses for payments and shipments
- Correspond with merchant using order notes
- Reorder from any past invoice
- Manage address book
- Manage wishlists
- Affiliate reporting and sign-up
- Manage product reviews
- Manage current subscriptions
- Manage any stored payment profiles
- Gift Certificate balance and use report
- Sign-up for mailing lists
- Download digital goods
The AbleCommerce checkout system is one area that offers the most to customers and merchants alike. With more than 25 years of development, our checkout is secure, stable, and full of features!
- Guest checkout option
- Address suggestion and verification
- Shipping estimate
- Ship to multiple addresses
- Gift wrap options during checkout
- Domestic and international credit/debit cards
- Purchase orders, echecks, and call-ins
- Make a partial order payment
- Pay the balance due on an invoice
- Save card info for future payments
- Support for PayPal and Express checkout
- Enter special delivery instructions
Our experienced sales and support staff is here to help.
Take a look at our flexible pricing options or contact us today for additional information.
Excited to find AbleCommerce
Just a quick note to let you know how excited we are to find Able Commerce. We recently finished a complete overhaul of our website. In the planning stages we had to find a new store front application as we had outgrown our old system. After looking at several different options, we selected Able Commerce and are now so glad we did! The application is very user friendly (even for those of us who are not computer wizards), has many features that streamline our ordering and shipping process, and is very simple to navigate and quickly make changes to our website as needed. The staff associated with Able Commerce are very knowledgeable and were extremely patient & helpful as we implemented the new system. We look forward to many years of continued use of this great product! Thanks again for your product and your service! Joy & David McGraw, Avery & Justin Smith Louisiana Crawfish Company, Inc.
Joy & David McGraw, Avery & Justin Smith
AbleCommerce Review: 5 out of 5
Outstanding for developers
I've been a programmer for over 30 years and love Able Gold. I need projects to start fast and run well. The class designs are extremely easy to understand and follow. Able obviously put a lot of thought into being consistent with their object classes. It makes it so much faster to build my programming. All the code comments and xml documentation help me quickly figure out a new area or understand a particular service class. They really went out of their way to make the code easy to follow. The data schema design makes extending the data layer so easy. Parent-child relationships are everywhere and they just make sense. Payment.shipping gateways are so well documented it's easy to build new integrations. It's hard to find a C# ASP.Net app these days that can support responsive design, exposes IOC containers and fully implements a high performance ORM. As a platform for building fast and reliable customized eCommerce deployments, you can't beat AbleCommerce Gold.
Joe
AbleCommerce Review: 5 out of 5
A good platform
Able Commerce has been a good steady platform with very few issues. We currently have two websites on it. Its very simple to use. The updates and features are fantastic and you really get a lot of value for your money.
Cindy
AbleCommerce Review: 5 out of 5
Best in Class
I've been using Ablecommerce for over 15 years and in my opinion it's the best eCommerce product on the market. The reliability, capability and flexibility of this software is unmatched. Additionally, I'm pleased that Ablecommerce keeps up to date with new features including a responsive design. If you're looking for a solid product that works "out of the box" or can be molded to fit your company's needs, you've just found it.
Kevin
AbleCommerce Review: 5 out of 5
Customization while Hosting
Our site is unusual in that we give away more items that we sell, and even the few items for sale required more than the standard presentation. Although the NVelocity scripting language is not the most modern, in conjunction with the product forms it allows us to customize each item dynamically, and present the features we need the customer to see and have.
Dan Lee
AbleCommerce Review: 5 out of 5
Great software for e-commerce!
We've been using AbleCommerce for many years and recently upgraded to the GOLD version. Wow! Very nice shopping cart and storefront software. The best thing about it is the flexibility it offers. There isn't anything we've wanted it to do that we haven't been able to implement. We chose the hosted version, so we have none of the hassles of installation or maintenance, beyond the customizations we add ourselves. Mike and Katie have both been super-responsive whenever anything went wrong or when we needed to upgrade. So far it has been an awesome experience all around. I highly recommend this software and the team at AbleCommerce. Our AbleCommerce store is at: www.flexodepot.com if you'd like to see how a live store looks and feels.
Sharon
AbleCommerce Review: 5 out of 5
Perfect Out of the Box Yet Customizable
I've been using Able Commerce for years and have no need or intention of switching to another program. I've compared and tried many & all lack the capabilities straight out of the box that Able has. The asp.net programing with many options, kits, bundles, up sell and cross sell allows you to completely customize a product for the retail consumer. Marketing tools, coupons, discounts, blast email, with customizable templates allow you to personalize the experience. Able Gold is responsive and looks beautiful on all platforms. Gone are the days of having a mobile site when one does it all. The option to host your self or be hosted with Able is perfect for the new asp.net user. It allows you time to focus on what you do. Service is excellent, if ever I break something they are fast to help! You won't go wrong by choosing Able! 30 day free trial and bam your sold!
Gail Reece, PA
AbleCommerce Review: 5 out of 5
Functional - Dependable – Adaptable – Current
.We have been using Able Commerce since 2004. I am amazed with their ability to upgrade and make the software relevant to competitive market place changes, demanding expectations of savvy on-line shoppers and the rapid growth in technology. Able Gold is a great example. We are converting a traditional legacy website into an updated and mobile friendly responsive site. We have been using Able to host our site from the beginning. With a history of no hosting issues or downtime I have complete confidence our site will run with clockwork precision. The “backstage” functionality of the software allows the ability to professionally manage dynamically built SKU’s with thousands of options for Style, Size, Color, Price. The order management process easily tracks orders from receipt thru assembly and production to customer notification at the time of shipping. We are very pleased with the performance of the product and the results we have achieved using Able Commerce over many years.
Larry
AbleCommerce Review: 5 out of 5
Ablecommerce Gold
I've been using AbleCommerce for over 10 years now for my online store. The Gold software is easy to use for creating products and maintenance. The folks in tech support are always very helpful when I have an issue. Would recommend to anyone thinking of opening an E-Commerce store.
mark
AbleCommerce Review: 5 out of 5
Software Done Right
Have relied on AbleCommerce since 2009. Out-of-the-box, provides more useful functionality than many titles with much higher price tags. Support and resources have been excellent and a commitment to incorporate new technologies gives me confidence in entrusting such an important part of my business to AbleCommerce. Beyond the robust out-of-the-box features, the authors have shown great attention and consideration to developers and integrators. I have customized AbleCommerce to my unique needs and integrated it with my internal ERP, myself, without the need for expensive third-party developers. The design facilitates upgrades without breaking previous customizations. Our internal ERP software vendor hawks their own "web store", designed to work specifically with our system, and wants a mere $20,000+ for it. But it doesn't come close to matching AbleCommerce's abilities that we get at less than 10% the cost. I strongly recommend AbleCommerce as a tried, tested and true solution!
Alan
AbleCommerce Review: 5 out of 5
AbleCommerce
We have been using AbleCommerce for 7 years and currently have 4 stores in production hosted by AbleCommerce. Great value, extremely easy to customize an implement. Hosting support is fantastic. Quick response and extremely helpful.
Chip
AbleCommerce Review: 4 out of 5
Great product!
We have used AbleCommerce for several websites. It is has a great features list for the cost. Good support. It is easy to customize and has worked well for us.
Steve
AbleCommerce Review: 5 out of 5
Best Shopping Cart after trying 10 of them
I've tried at least 10 shopping carts out there and none of them do what Able Commerce does-they cover all the important bases-and it is user friendly! The staff at AbleCommerce stayed on top of any problems we had until they were solved. We have tested the product over and over and it keeps coming up Gold. Thanks Able for a shopping cart that finally makes sense!!!
William
AbleCommerce Review: 5 out of 5
Simple AND Sophisticated
We have been an AbleCommerce customer for more than a decade and have been very happy with the simple user interface, comprehensive feature set and ability to customize it to meet our individual needs. We also love that they continually work to make improvements and add new capabilities. Additionally we have found it to be a stable and reliable platform for our growing business.
Drew
AbleCommerce Review: 5 out of 5
EASY TO CUSTOMIZE!
Speaking as a developer, I found it easy to customize and add my propitiatory functions such as QUICK Ship bar code scanning, Bar-coding to invoices, POS interface and a specialized phone order workflow module. The documentation for updates made it easy to zero in where I need to make modification if any to my code. On going support is great too! With excellent response to emails! Vincent Sammons
Vincent Sammons
AbleCommerce Review: 5 out of 5
Powerful and customizable
We have deployed many ecommerce applications with Able at the core. We integrate several other applications with Able for our SAAS solutions, and find having access to the source code invaluable. The responsive layouts work well too, and we've never found something that we can't do by customization if it's not available out of the box (we're a .net development shop).